Housekeeping Supervisor

WGC Ltd.; City of Edinburgh; On-site; Full time

Job summary

Join a leading hotel services company as a Housekeeping Supervisor at voco Edinburgh - Royal Terrace. You will oversee daily operations, manage a team, and ensure guest satisfaction while benefiting from extensive training and career progression opportunities.

Benefits

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support

Discounts from 50 retailers

Training budget of up to £10,000 per year

28 days holiday

Qualifications

• Experience in housekeeping required.
• Ability to deliver consistent service.

Responsibilities

• Improve productivity and efficiency of room cleaning.
• Recruit, train, and manage team performance.
• Adhere to Health and Safety policies.

Skills

Housekeeping

Team Management

Customer Service

Education

Apprenticeship

Job description

Housekeeping Supervisor at voco Edinburgh - Royal Terrace

Location: voco Edinburgh - Royal Terrace, 18 Royal Terrace, Edinburgh, EH7 5AQ

Rate: £12.90 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available, Flexible hours, Life Insurance, Free access to Doctor and Legal helpline, Counselling/Wellbeing Support, Discounts from 50 retailers, Training budget of up to £10,000 per year with career progression opportunities

About WGC

WGC is the UK’s leading outsourced hotel services company, serving over 24 million customers annually with exceptional guest experiences.

Role Overview

As a Supervisor reporting to the Head Housekeeper, you will support your team in daily housekeeping operations. WGC offers a competitive package, career development, training, mentoring, and extensive experience to help you progress within the company.

Training and Benefits

• Annual training allowance up to £10,000 for apprenticeships and accredited courses including English, Maths, IT
• Life Insurance
• Discount Store benefits (e.g., ASDA, O2)
• Discounted hotels and flights
• Low-cost health insurance
• Workplace pension scheme
• 28 days holiday

Key Responsibilities

1. Improve productivity and efficiency of room cleaning
2. Analyze guest data to plan resources
3. Maintain relationships with management, team, and suppliers
4. Enhance Guest Satisfaction
5. Adhere to Health and Safety policies
6. Recruit, train, and manage team performance
7. Meet financial targets and manage budgets
8. Participate in training to improve skills
9. Address routine challenges

Candidate Requirements

Experience in housekeeping, ability to deliver consistent service, and a desire for career development.

Our Values

We promote diversity, equity, and inclusion. We welcome all backgrounds and are proud to be a Disability Confident Employer. Support and adjustments are available during the application process.

Application Process

Use Instant Apply to submit your details directly to the hiring manager. They will contact you within 72 hours to discuss next steps.

Book a callback with a dedicated recruiter or opt-in to receive updates on new hotel and hospitality jobs.

Privacy Notice: Your data will be used solely for recruitment purposes by WGC Limited, registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ, Company Number 01163829, ICO registration ZA104215.