Housekeeping Supervisor

Titanic Hotel Belfast

Belfast

On-site

GBP 16,000 - 23,000

Full time

9 days ago

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Benefits offered by this job

Vacation

Paid time off

Competitive salary

Employee discounts

Free meals during shifts

Long service recognition

Flexible schedule

Employee development programs

Job summary

The Titanic Hotel Belfast is seeking a Housekeeping Supervisor to support the Housekeeping Manager in delivering high standards of cleanliness and guest comfort across the hotel’s 119 bedrooms. You'll manage daily tasks, supervise team members, ensure rooms and corridors meet company standards, cover shifts, control costs, and contribute to training and development in a historic, luxury setting in Belfast.

Join a team that values heritage, sustainability and exceptional guest service, with

Qualifications

Right to work in the UK.

Responsibilities

Assist the Housekeeping Manager in the effective operation of the housekeeping department.
Ensure bedrooms and corridors meet company standards and are serviced promptly for Reception.
Cover shifts as per rotas and supervise team members.
Maintain stock of clean linen and ensure service rooms are well equipped.
Report maintenance requests and follow up where necessary.
Contribute to cost control and budget targets for the department.
Attend training sessions and support team development.

Skills

Team leadership

Excellent communication

Job description

Would you like to join the Team at the Titanic Hotel Belfast and continue to build and grow your career?

We are currently looking for a Housekeeping Supervisor to join us!

At Titanic Hotel Belfast, we look for people who are friendly, welcoming and full of life, people who are always finding ways to make every guest’s experience enjoyable. Titanic Hotel Belfast opened its doors for business in September 2017. This luxury 119-bedroom hotel was created in the former headquarters of Harland & Wolff, builders of Titanic, and provides the perfect destination for anyone travelling to the Titanic Quarter on business or for pleasure. The Harland & Wolff Drawing Offices, the earliest parts of these historic buildings, date from the 1880s and, over the following 100 years, played an essential part in the design of many of the world’s most famous ocean liners, the creation of the ‘floating hotel’ and influenced the design of many of today’s cruise ships. Belfast is the birthplace of the Titanic, and this heritage hotel is a sister to our award-winning Titanic Hotel, Liverpool. The hotel has been restored and operated by Harcourt Developments, an international property development company with over 50 years of experience repairing and renovating listed heritage buildings.

Job purpose:

To assist the Housekeeping Manager in the effective operation of the housekeeping department, ensuring that all company standards of quality and cleanliness are maintained at all times whilst meeting the needs of the business

About The Role

Main duties and responsibilities:

To ensure all bedrooms are serviced/checked and laid out to the Company’s standards and given back to Reception promptly
To ensure all corridors and service rooms are cleaned to the Company’s standards
To ensure all maintenance requests are reported to the Maintenance Department promptly and, where necessary followed up
To ensure all service rooms are well stocked with clean linen
To check all vacant rooms on allocated floors and notify Reception of any changes
To ensure good working relations with all other team members
To cover shifts as per rotas
To ensure special instructions are adhered to
To implement necessary tasks of the day
To prepare and maintain, with the Housekeeping Manager, spring cleaning programme, mattress turning schedule, special cleaning plans etc
To report any suspicious incidents – including security risks and unusual persons in the corridors etc.
To attend any training sessions, as required
To assist the Housekeeping Manager in developing the team
Allocate tasks/work load
To assist the Housekeeping Manager to control cost ensuring that the department hits its budget targets
To build up a good working relationship with the departments suppliers
Attend/contribute to all relevant meetings
To ensure that your department has a good working relationship with all the other areas of the hotel
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To have a thorough knowledge of and adherence to the law regarding the following company regulations:
- Fire regulations and procedures
- Health and safety regulations
- First aid procedures
To be a good example of the company dress code and appearance standards – ensuring that your team fully comply with these
To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/Operations Manager

Required Criteria

Right to work in the UK

Desired Criteria

Hospitality experience

About The Company

Why Titanic Hotel Belfast?

Historic Charm, Modern Elegance: Work within the restored Harland & Wolff headquarters, where the Titanic was designed, providing an awe-inspiring backdrop to your everyday.
Commitment to Employee Growth: We believe in nurturing talent with ample opportunities for professional development and career advancement within the hospitality industry.
Inclusive Culture: Diversity and inclusion are at the heart of our ethos. Join a team where every voice is heard, and every contribution is valued.
Exceptional Benefits: Enjoy competitive salaries and a range of employee benefits designed to support your lifestyle and wellbeing.
Passion for Service: Share our dedication to providing outstanding service, creating unforgettable experiences for guests from around the globe.
Sustainability Focus: Be part of an organisation that prioritises sustainability, ensuring our operations enhance the community and environment.

Company Culture

Your Role in Our Story

As a potential new team member, your role will go beyond a job title. You will be an ambassador of our legacy, embodying the spirit of the Titanic in every guest interaction, ensuring the legend lives on through exceptional service and attention to detail.

Whether you're starting your career or seeking a dynamic new challenge, Titanic Hotel Belfast is not just a great place to work; it's a place where you can be part of something truly monumental.

Ready to Set Sail?

We welcome you to bring your unique talents and join us in steering Titanic Hotel Belfast towards continued success. Together, we will create the next chapter in the story of this iconic destination.

Join the Legacy of Excellence at Titanic Hotel Belfast

Embark on a career journey with Titanic Hotel Belfast, where history intertwines with modern luxury, creating an unparalleled workplace experience. As a treasured addition to our team, you will be part of a vibrant community that celebrates Belfast's maritime heritage in the world-renowned Titanic Quarter.

Company Benefits

Embrace the chance to be a part of a team where learning is as natural as breathing, and where your career trajectory is limited only by your own ambition.

This isn't just a great place to work—it's a springboard for your future, a community that supports your dreams, and a foundation that builds your capabilities.

Let's grow together, creating a vibrant future for ourselves and the organisation."