Caring Housekeeper: Safe, Spotless & Customer-Focused

Anchor Hanover Group; Sudbury CP; Remote; GBP 12,000 - 15,000; Full time

Job summary

Anchor Hanover Group is seeking a cleaning operative to maintain safe, clean homes and communal areas for residents. The role requires following safety procedures and proper use of cleaning products. Applicants should have NVQ2 in customer service and experience with cleaning equipment, including carpet cleaners.

The position emphasizes respect for residents, confidentiality, and COSHH awareness, with a commitment to equal opportunity and non-discrimination in the workplace.

Qualifications

• NVQ2 in customer service or equivalent preferred.
• Experience with cleaning products safely.
• Knowledge of cleaning procedures and equipment (e.g., carpet cleaners).
• Understanding of data protection, confidentiality and safeguarding of vulnerable adults.
• COSHH and workplace health & safety awareness.

Responsibilities

• Ensure that the location is clean, pleasant and safe for customers in their home environment or communal areas.
• Ensure that cleaning products are used effectively, with instructions and health and safety procedures followed at all times.

Skills

Time management

Interpersonal skills

Teamwork

Prioritisation

Education

Customer service NVQ2

Tools

Carpet cleaners

Job description

Anchor Hanover Group is seeking a cleaning operative to maintain safe, clean homes and communal areas for residents. The role requires following safety procedures and proper use of cleaning products. Applicants should have NVQ2 in customer service and experience with cleaning equipment, including carpet cleaners.

The position emphasizes respect for residents, confidentiality, and COSHH awareness, with a commitment to equal opportunity and non-discrimination in the workplace.