Housekeeping Porter

Strand Palace Hotel; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Housekeeping Porter to join their vibrant team. This role is essential in maintaining high cleanliness standards and ensuring a welcoming atmosphere for guests. You'll be responsible for linen distribution, assisting Room Attendants, and ensuring that the housekeeping operations run smoothly. This position offers a unique opportunity to be part of a diverse team that values quality interactions and exceptional service. If you have a passion for hospitality and a keen eye for detail, this is the perfect opportunity to start your career in a supportive environment that celebrates diversity and inclusion.

Benefits

Career development courses

Access to earned wages via Wagestream

Free meals on shift

‘Introduce a Friend’ bonus scheme

Free laundry and dry cleaning

Free gym and Yoga classes

Paid time off on birthday

Regular social outings

Paid volunteering day

Life assurance scheme

Qualifications

• Passion for delivering excellent service and creating a welcoming environment.
• Previous experience in housekeeping is preferable.

Responsibilities

• Deliver and distribute clean linen and remove soiled linen throughout the day.
• Assist Room Attendants and refill Housekeeping cupboards.

Skills

Customer Service

Attention to Detail

Teamwork

Time Management

Education

High School Diploma

Tools

Knowcross

Job description

Develop your career at Strand Palace – Great Place to Work 2024

Join our team at Strand Palace and develop your career. We are looking for a dedicated Housekeeping Porter to help create a welcoming environment while maintaining high standards of cleanliness and efficiency, ensuring a memorable stay for every guest. Help us bring our mission of ‘Serving London Love’ to life!

Your Benefits

Working at Strand Palace has its perks. As part of our team, you’ll have access to a range of benefits, including:

• Career paths with paid learning & development courses including apprenticeships
• Access to your earned wages whenever you need them via Wagestream – no need to wait for payday!
• Free breakfast, lunch, and dinner on every shift
• ‘Introduce a Friend’ bonus scheme earning you up to £300.
• Free laundry and dry cleaning to save you money.
• Free gym and Yoga classes
• ½ day paid time off on your birthday
• Regular social outings and parties (think team nights out at activity bars in London with free drinks, food, and lots of fun!)
• Paid volunteering day
• Life assurance scheme
• 24hr access to free and confidential employee assistance helplines (from financial and legal advice to counselling and well-being support)
• Free use of the hotel gym
• North Bank discount card
• Cashback plan for dental, vision & physiotherapy.
• 50% off food and drink in the hotel bar and restaurant for you and your friends/family
• Discounted room rates for you and your friends/family at Strand Palace
• Additional access to discounted room rates at hotels worldwide, including L+R Hotels

What You Will Be Doing

• Deliver and distribute clean linen amongst the floors throughout the day, ensuring sufficient linen is available for room cleaning
• Remove soiled and rejected linen from the floors and preparing it for collection.
• Assist in the receiving of orders for Housekeeping, ensuring it is counted and delivery notes are taken to the housekeeping office and distributing items across store rooms as required
• Refill Housekeeping cupboards on floor
• Assist Room Attendants with requests via Knowcross

What We’re Looking For

• A person who naturally goes above and beyond to create a welcoming environment for our guests.
• Passion to deliver excellent service
• A keen eye for detail
• Previous experience preferable

What We’re About

Our team embodies and promotes diversity and inclusion. It is suitable for individuals ranging from newcomers navigating their way in the industry to seasoned professionals who bring unparalleled expertise to the table. At Strand Palace, we foster a vibrant culture that thrives on quality interactions, exceptional service, and a touch of fun in our daily endeavors. We define ourselves by qualities such as confidence, creativity, knowledge, agility, and approachability. If these traits align with your own personality, then Strand Palace is the perfect fit for you.

We take pride in valuing the unique diversity of our team and are committed to building a workforce that reflects the vibrant communities we serve. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital or civil partnership status, pregnancy, race, religion or belief, sex, or sexual orientation. At Strand Palace, we ensure a fair and inclusive recruitment process, providing reasonable adjustments for candidates with disabilities to support them every step of the way.

Want to start your journey with Strand Palace today?
Apply now to join the team.