Housekeeping Porter

Hyatt Hotels Corporation; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality company as a Housekeeping Porter in the heart of London. This role offers a unique opportunity to ensure guest satisfaction through meticulous cleaning and laundry operations. You will be part of a vibrant team dedicated to providing exceptional service in a luxury setting. Enjoy benefits like complimentary hotel nights and discounted stays, as well as opportunities for continuous learning and career development. Become part of a global family that values empathy, respect, and inclusion while making travel more human.

Benefits

12 complimentary nights per year

Discounted hotel stays

Uniform provided and laundered

Access to Headspace membership

50% discount on food and beverages

Opportunities for continuous learning

Qualifications

• Previous experience in a luxury setting is beneficial.
• Meticulous attention to detail is required.

Responsibilities

• Assist with laundry operations and general cleaning.
• Respond promptly to guest requests and manage inventory.

Skills

Attention to detail

Conversational English proficiency

Job description

About Hyatt Regency London - The Churchill

Hyatt Regency London – The Churchill is conveniently located in upmarket Marylebone, in the heart of London’s West End, offering views over the charming gardens of Portman Square. The hotel features 440 sophisticated guestrooms, including 50 suites, and 11 distinctive meeting spaces, providing a full range of services tailored to both business and leisure travelers.

Duties and responsibilities related to the Housekeeping Porter role

1. Assisting with laundry operations, including sorting, washing, drying, folding, and distributing linens and towels.
2. Supporting general cleaning of guest rooms, public areas, and back-of-house spaces.
3. Responding promptly to guest requests and ensuring their needs are met efficiently.
4. Assisting with inventory management by stocking housekeeping carts with supplies and amenities, ensuring supplies are maintained at optimal levels.

About you

Previous experience in a luxury setting is beneficial, with meticulous attention to detail. Proficiency in conversational English is required to communicate effectively with colleagues and guests.

Benefits of the Housekeeping Porter role include

• 12 complimentary nights per year across Hyatt Hotels worldwide.
• Discounted hotel stays at Hyatt properties for you and your family and friends from the start of your employment.
• Uniform provided and laundered at no cost.
• Access to Headspace membership and our Employee Assistance Programme.
• 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
• Opportunities for continuous learning and career development across Hyatt Hotels worldwide.

At Hyatt, we care for people so they can be their best. Our values include Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining Hyatt means becoming part of a global family with over 1,150 hotels in more than 70 countries, recognized as a Great Place to Work!

We celebrate diversity, equity, and inclusion, fostering a mosaic of cultures, ethnicities, genders, ages, abilities, and identities within our teams.

Join us in making travel more human—connected, sustainable, and inclusive. Everyone’s role matters, and your individuality is valued. Hospitality is more than a job; it’s a career for people who care.

Next Steps: Apply today for the Housekeeping Porter role and start your journey with Hyatt Hotels!

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