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Housekeeping Office Coordinator

Hyatt

London

On-site

GBP 24,000 - 28,000

Full time

3 days ago

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Job summary

Hyatt is seeking a Housekeeping Office Coordinator for their London location. In this role, you will manage housekeeping operations, ensuring the safety of keys, preparing schedules, and responding to maintenance reports. Notable benefits include complimentary hotel stays and discounts for family and friends. Join Hyatt and be part of a global team dedicated to exceptional hospitality.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for you and your family

Complimentary laundry of business attire

Headspace membership

50% discount on food and beverages at selected Hyatt Hotels

Continuous learning and development opportunities

Qualifications

Previous experience in luxury housekeeping management is essential.
Excellent communication and customer service skills are required.

Responsibilities

Ensure safety of all keys held in the housekeeping office.
Prepare rotas, wages, and attendance lists.
Handle lost and found enquiries.

Skills

Communication

Interpersonal skills

Guest service skills

Education

Experience in housekeeping office management

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About Park Hyatt London River Thames

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Ensure safety of all keys held in the housekeeping office and for the recording of any keys issued from the office.
Prepare rotas, wages and attendance lists.
Receive reports from Housekeepers regarding rooms requiring urgent maintenance; inform Engineering and keep records.
Responsible for ordering of flowers for VIP’s and for replacements required for Suites.
Receive and co-ordinate all calls received by Housekeeping.
Handle lost and found enquiries.

About You

Previous experience in housekeeping office management within the luxury segment is essential. Excellent communication, interpersonal, and guest service skills are required.

Benefits Of The Housekeeping Office Coordinator Role Include

12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Business attire laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you.?We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Housekeeping Office Coordinator role and start your journey with Hyatt Hotels!

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Administrative
Industries
Hospitality

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