Housekeeping Porter

Accor; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Sofitel London St James is seeking a dedicated Housekeeping Porter to maintain high standards of cleanliness and guest satisfaction. This role offers competitive pay, an annual bonus, and a variety of perks including free stays and training opportunities. Join a team committed to creating memorable experiences for guests in a luxurious hotel environment.

Benefits

Competitive salary and annual bonus

Employee Benefit Card for discounted rates

Free stays in the UK or Ireland

Complimentary meals while on duty

Exceptional training and development opportunities

Global growth opportunities

Employee Assistance Program

Social events and activities

Qualifications

• Prior experience in a housekeeping role in a luxury hotel setting.
• Physically fit and able to handle a fast-paced, hands-on role.
• Fluency in English; additional languages are a plus.

Responsibilities

• Maintain cleanliness in guest rooms and public areas.
• Deliver items and collect dirty linens from guest rooms.
• Stock housekeeping trolleys with supplies as needed.

Skills

Attention to detail

Excellent communication

Team-oriented attitude

Education

Experience in luxury hotel environment

Tools

Cleaning procedures and products

Job description

Company Description

At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job Description

We are seeking a meticulous and service-oriented Housekeeping Porter to join our exceptional housekeeping team at Sofitel London St James. As a Housekeeping Porter, you will be maintaining our standards of cleanliness and ensuring our guests' satisfaction. Your attention to detail will contribute significantly to creating lasting memories for our esteemed guests.

Key Responsibilities

• Help keep guest rooms, public areas, and staff areas clean and tidy.
• Deliver items like towels, toiletries, and bedding to guest rooms when requested.
• Collect dirty linens and take them to the laundry; restock clean items where needed.
• Empty rubbish bins and replace liners to keep areas fresh and clean.
• Report any broken or damaged items in rooms or public spaces.
• Handle lost and found items properly, following hotel procedures.
• Make sure housekeeping trolleys are fully stocked with supplies and organised.
• Follow all safety, hygiene, and security rules to keep everyone safe.

Qualifications

• Previous experience in a similar role within a luxury hotel environment.
• Strong attention to detail with a commitment to maintaining high standards.
• Physically fit and able to handle the demands of a fast-paced, hands-on role.
• Excellent communication skills and a proactive, team-oriented attitude.
• Flexibility to work varied shifts, including weekends and bank holidays.
• Good understanding of cleaning procedures and products.
• Fluent in English; additional languages are an asset.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive salary and an annual bonus of £1,300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards, and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com