Housekeeping Lead & Mentor: Elevate Guest Rooms

The Retreat Elcot Park; Newbury; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free on-site parking

Generous tronc ~£3,000/year

Birthday off

Job summary

The Retreat, Elcot Park in West Berkshire is looking for a Housekeeping Supervisor to join our team. You’ll lead the room attendants, coach colleagues, and ensure spotless bedrooms and public areas to give guests the best possible experience.

We offer on-site parking and a generous Tronc of about £3,000 per year, paid monthly with your normal pay. This role supports a busy, guest‑focused operation within The Signet Collection.

Qualifications

• Experience leading housekeeping teams in hotel environments.
• Strong coaching and mentoring skills for junior staff.
• Commitment to safety, cleanliness and guest experience.

Responsibilities

• Be the housekeeping hero when the Head Housekeeper is away, stepping up to lead the team.
• Lead by example to maintain pristine bedrooms and public areas.
• Coach and mentor team members to improve craft and service.
• Build relationships with suppliers and maintain safe, compliant operations.
• Work on a rota with weekend flexibility while maintaining balance.

Skills

Leadership

Coaching

Mentoring

Attention to detail

Team motivation

Health & safety

Rota management

Work-life balance

Job description

The Retreat, Elcot Park in West Berkshire is looking for a Housekeeping Supervisor to join our team. You’ll lead the room attendants, coach colleagues, and ensure spotless bedrooms and public areas to give guests the best possible experience.

We offer on-site parking and a generous Tronc of about £3,000 per year, paid monthly with your normal pay. This role supports a busy, guest‑focused operation within The Signet Collection.