Housekeeping Attendant — Elevate Guest Experience

Forest Of Arden Hotel & Country Club; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hotel discounts across all Axiom/HQ?

28 days holiday

Discounts through benefits portal

Employee Assistance Line

Stream Financial Wellbeing

Annual stayover

Referral bonus £500

Free meals on shift

Length of service awards

Job summary

Forest of Arden Hotel & Country Club in Birmingham is seeking a proactive Housekeeping Attendant to uphold the hotel's high cleanliness standards and guest experience. You will work full-time on a permanent contract, earning £13 per hour and joining our dedicated housekeeping team.

You will welcome guests, maintain spotless bedrooms and public areas, and contribute to a seamless arrival experience. A strong eye for detail and reliable teamwork are essential for success in this role.

Qualifications

• Highly self-motivated and able to work with limited supervision.
• Outstanding customer service with the ability to anticipate guests' needs.
• Team player able to follow procedures and standards.
• Results-driven with a desire to succeed.

Responsibilities

• Welcoming guests and addressing service needs.
• Ensure rooms and public areas are beautifully presented.
• Deliver high customer satisfaction in line with company standards.

Skills

Customer service

Attention to detail

Team player

Self-motivated

Job description

Forest of Arden Hotel & Country Club in Birmingham is seeking a proactive Housekeeping Attendant to uphold the hotel's high cleanliness standards and guest experience. You will work full-time on a permanent contract, earning £13 per hour and joining our dedicated housekeeping team.

You will welcome guests, maintain spotless bedrooms and public areas, and contribute to a seamless arrival experience. A strong eye for detail and reliable teamwork are essential for success in this role.