Premium Housekeeping Attendant - Guest Experience Champion

Axiom Hospitality Limited; Birmingham; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Hotel discounts

Holiday allowance 28 days inc. bank

Employee assistance line

Referral bonus £500

Job summary

The Forest of Arden Hotel and Country Club is recruiting a Housekeeping Attendant in Birmingham. Reporting to the Head Housekeeper, you will maintain the highest cleanliness standards across rooms and public areas to deliver an exceptional guest experience.

You must have UK work rights. The role offers strong progression opportunities, staff discounts, and a range of welfare benefits as part of Axiom Hospitality.

Qualifications

• Must have right to work in the UK.
• Experience in hospitality is desirable.
• Enthusiastic about change and detail-oriented.

Responsibilities

• Welcoming and assisting guests with a friendly, professional manner.
• Keep rooms and public areas clean to the highest standard.
• Ensure guest satisfaction by adhering to hotel standards and policies.

Skills

Customer service

Team player

Attention to detail

Strong work ethic

Job description

The Forest of Arden Hotel and Country Club is recruiting a Housekeeping Attendant in Birmingham. Reporting to the Head Housekeeper, you will maintain the highest cleanliness standards across rooms and public areas to deliver an exceptional guest experience.

You must have UK work rights. The role offers strong progression opportunities, staff discounts, and a range of welfare benefits as part of Axiom Hospitality.