Housekeeping Attendant

Accorhotel; York and North Yorkshire; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Training and development programs

Discount card for Accor hotels

Complimentary UK hotel stays

Meals on duty

Uniforms

Employee Advisory Service

Discounts with partners

Job summary

Accor, at the Novotel York Centre, is recruiting a Housekeeping Attendant. You will clean guest rooms, bathrooms, and public areas to high hygiene standards, ensuring rooms are inviting and ready for guests. You will handle room equipment with care and assist with restocking and documentation in rooms.

We support your development through learning programs, with eligibility to work in the UK and opportunities to grow within Accor’s properties worldwide.

Qualifications

• Warm and caring personality essential.
• Ability to anticipate guest needs and stay welcoming.
• Excellent organizational and time-management skills required.

Responsibilities

• Cleans and tidies rooms, bathrooms and common areas per hygiene rules and hotel procedures.
• Ensures rooms look attractive and well-presented to guests.
• Checks equipment works; reports anomalies to the Housekeeper.
• Manages guest documentation in rooms and restocks as needed.

Skills

Warm and caring personality

Guest-focused service

Organizational skills

Job description

Company Description

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Join our amazing Housekeeping Team @ Novotel York Centre.

You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Job Description

Housekeeping Attendant

• Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel
• Ensures that rooms look attractive
• Checks that equipment is in good working order, informing the Housekeeper of any anomalies
• Ensures that guest documentation in the rooms is complete and up-to-date
• Applies the procedure for handling lost property
• Respects guidelines on the use of cleaning products
• Handles hotel equipment, complimentary welcome gifts and room linen with due care
• Is responsible for cleaning and restocking the trolley every day
• Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Qualifications

• Warm and caring personality; previous housekeeping experience is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management

Additional information

Your team and working environment:

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Must have eligibility to work in the UK.

Benefits:

Great talent deserves great rewards so here's just some of what we are able to offer:

• Training and development programs
• Discount card to be used in Accor hotels worldwide
• Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
• Meals on duty
• Uniforms
• Employee Advisory Service
• Discounts in shops and Hotel's partners (Europcar, Merlin Entertainment etc.)

Why Accor? Unleash Your Potential!

Step into a world beyond the ordinary at Accor, not just a global leader but a canvas for your individuality. Here, your journey is uniquely yours, woven with purpose and limitless growth. Embrace the extraordinary, write your story with us, and be part of shaping the future of hospitality.

Discover the boundless possibilities and exciting experiences waiting for you at Accor. Indulge your passion, contribute to a better world, and fearlessly challenge the status quo. Your limitless adventure starts here: Explore Opportunities

Join us in creating an inclusive community that celebrates diversity. At Accor, we're not just building careers; we're shaping a future where everyone thrives! #BELIMITLESS

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.