Food & Beverage Supervisor

Novotel Hotels; York and North Yorkshire; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Training and development programs

Discount card to be used in Accorhotel

Complimentary stays in UK hotels (T&C)

Meals on duty

Uniforms

Employee Advisory Service

Discounts in shops and Hotel’s' партнe

Job summary

AccorInvest UK is seeking a proactive Food & Beverage Team Leader at the Novotel York Centre to lead and train a team, ensuring luxury service and alignment with Sofitel brand standards.

Reporting to the Food & Beverage Manager, you will foster a Heartist culture, drive guest satisfaction, and collaborate with kitchen and service staff to deliver memorable experiences in a luxury hotel setting.

Qualifications

• Service focused personality is essential and a passion for everything food and beverage.
• Previous experience in a similar leadership role is an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example.
• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Ensure staff are competent in all service procedures and they are able to maximize sales to guests.

Responsibilities

• Assist in leading and training a team of Food and Beverage Team Members
• Supervise and delegate duties, whilst ensuring brand standards are met
• Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
• Ensure guest expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

Skills

Leadership

Interpersonal skills

Problem solving

Customer service

Job description

Company Description

Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

Company Description

Our mission at Novotel York Centre is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! To us, it's as important that you enjoy your time at the hotel as much as our guests. To make you feel welcome so that you can welcome others. To make you feel valued and give you every opportunity to grow, both professionally and personally.

Our hotel consists of 146 bedrooms, 6 meeting Rooms, a restaurant & bar as well as a soon to open swimming pool and sauna.

Job Description

What you will be doing:

Reporting to the Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:

• Assist in leading and training a team of Food and Beverage Team Members
• Supervise and delegate duties, whilst ensuring brand standards are met
• Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
• Ensure guest expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
• Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests.

Qualifications

• Service focused personality is essential and a passion for everything food and beverage.
• Previous experience in a similar leadership role is an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example.
• Ensure efficient, friendly and professional food and beverage service is provided to all guests.
• Ensure staff are competent in all service procedures and they are able to maximize sales to guests.

Additional Information

Benefits

Great talent deserves great rewards so here's just some of what we are able to offer:

• Training and development programs
• Discount card to be used in Accor hotels worldwide
• Complimentary stays in UK hotels (Bonus Breaks - subject to T&C)
• Meals on duty
• Uniforms
• Employee Advisory Service
• Discounts in shops and Hotel’s partners (Europcar, Merlin Entertainment etc. )

Why Accor? Unleash Your Potential!

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Discover the boundless possibilities and exciting experiences waiting for you at Accor. Indulge your passion, contribute to a better world, and fearlessly challenge the status quo. Your limitless adventure starts here: Explore Opportunities.

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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

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