Housekeeping Assistant

New Forest Hotels; United Kingdom; Remote; GBP 18,000 - 24,000; Full time

Job summary

Burley Manor is seeking a friendly Housekeeping Assistant to join our team in the New Forest. You’ll help prepare bedrooms and refresh guest areas, ensuring every room is clean, comfortable and beautifully presented for our guests.

This hands-on role values attention to detail, reliability and a positive attitude. Previous housekeeping experience is helpful but not essential; you’ll receive training and have opportunities across our venues, with weekend and holiday shifts required.

Qualifications

• Previous housekeeping or cleaning experience would be an advantage, but it’s not essential.
• Attitude, reliability and pride in your work are valued.
• Willing to learn and develop within the team.
• Comfortable working in a busy hotel environment.

Responsibilities

• Clean and prepare bedrooms to a consistently high standard.
• Refresh public areas around the hotel.
• Replenish guest amenities and ensure rooms have what guests need.
• Report maintenance issues or damaged items promptly.
• Follow housekeeping procedures, health and safety guidelines.
• Work closely with colleagues to ensure rooms are ready for guests.

Skills

Attention to detail

Reliable

Team player

Flexible

Health & safety

Job description

Housekeeping Assistant

Burley Manor

Are you someone who takes pride in creating beautiful, welcoming spaces? Do you notice the little details that make a guest feel instantly at home?

We’re looking for aHousekeeping Assistantto join the team atBurley Manor, our beautiful New Forest hotel set in the heart of the stunning village of Burley.

As part of our housekeeping team, you’ll play an important role in creating the exceptional guest experience that Burley Manor is known for. From preparing bedrooms and refreshing guest areas to ensuring every room is clean, comfortable and beautifully presented, you’ll help create the warm and welcoming atmosphere our guests love.

This is a hands‑on role where no two days are quite the same, and where your care, attention to detail and positive attitude really make a difference.

About Burley Manor

Set within the New Forest, Burley Manor is a unique hotel with its own character, charm and story. We’re proud to offer our guests a relaxed and memorable experience inspired by our beautiful surroundings.

We’re part ofNew Forest Hotels, whose purpose is to enrich the lives of those within our community by providing the best New Forest hospitality.

Our vision is brought to life through creating warm, sincere environments where everyone can connect, be creative and thrive. Each of our venues is beautifully individual, with its own personality and story — making us more than ordinary and allowing us to create truly memorable experiences for our guests.

As part of our team, you’ll also have opportunities to work across our venues, helping you develop both personally and professionally.

What you'll be doing

As aHousekeeping Assistant, you’ll help make sure our bedrooms and guest areas are presented to an excellent standard. Your responsibilities will include:

• Cleaning and preparing guest bedrooms and bathrooms to a consistently high standard
• Refreshing and maintaining public areas around the hotel
• Replenishing guest amenities and ensuring rooms have everything guests need
• Reporting any maintenance issues or damaged items promptly
• Following our housekeeping procedures, health and safety guidelines and cleaning standards
• Working closely with colleagues to ensure rooms are ready for our guests
• Helping to create a clean, comfortable and welcoming environment throughout Burley Manor

What we're looking for

Previous housekeeping or cleaning experience would be an advantage, but it’s not essential. What matters most to us is your attitude, reliability and pride in your work.

You’ll be someone who:

• Takes pride in maintaining high standards of cleanliness
• Has a keen eye for detail
• Is reliable, organised and hardworking
• Works well as part of a team
• Has a positive and friendly approach
• Is willing to learn and develop
• Understands the importance of health and safety
• Is comfortable working in a busy hotel environment
• Can work flexibly, including weekends, bank holidays and holiday periods

Due to the location of Burley Manor and limited public transport links,your own transport is essential.

Our values

Our people are at the heart of everything we do. We’re looking for colleagues who share our values:

Be BRAVE– take ownership and make things happen
Collaborate as a TEAM– support one another and succeed together
Develop, NURTURE and care– look after our guests, our colleagues and our surroundings
Be OPEN– communicate honestly and respectfully

Ready to join us?

If you’re passionate about creating clean, comfortable and welcoming spaces and would love to be part of the team atBurley Manor, we’d love to hear from you.

Whether you already have housekeeping experience or you’re looking for an opportunity to develop your skills in hospitality, we want to hear from people who bring energy, care and a genuine desire to make a difference to our guests.

Please note

Burley Manor is located in a rural New Forest setting, and public transport links are limited. Before applying, please make sure you are familiar with the location and have considered how you would travel to and from work.

The role iswith shifts varying according to the needs of the hotel. Flexibility to work weekends, bank holidays and during busy holiday periods is required.

Due to the high volume of applications we receive, we’re unable to respond to every candidate individually. If you haven’t heard from us within two weeks of submitting your application, please assume that you have been unsuccessful on this occasion.