Housekeeping Assistant

BaxterStorey; East Hagbourne; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

28 days holiday

Birthday leave

Volunteer days

Grandparent leave

Maternity leave improvement

Perkbox discounts

Wellbeing support

Cycle to Work

Job summary

Ridgeway House Hotel is seeking a Housekeeping Assistant to join BaxterStorey’s team. You’ll help maintain pristine bedrooms, bathrooms, and public areas, delivering a welcoming, impeccably presented environment for every guest.

With five shifts across seven days and a rate of £13.40 per hour for 25 hours per week, you’ll work within a supportive, people-focused team that values development, wellbeing, and a healthy work-life balance.

Qualifications

• Deliver exceptional cleanliness and presentation.
• Positive attitude with keen eye for detail.
• Enjoy collaborating within a supportive team.
• Passionate about hospitality and guest experiences.
• Aim to exceed expectations in all tasks.

Responsibilities

• Maintain bedrooms, bathrooms, living spaces, and public areas to high standards.
• Replenish amenities and ensure immaculate presentation.
• Contribute to a safe, professional environment and respond to guest needs.
• Identify maintenance concerns and communicate issues promptly.
• Uphold BaxterStorey’s hospitality standards and guest experience.

Skills

Attention to detail

Positive attitude

Teamwork

Hospitality passion

Guest experience focus

Job description

Company Description

Housekeeping Assistant

Ridgeway House Hotel | BaxterStorey

Are you passionate about creating exceptional guest experiences? Do you take pride in maintaining the highest standards and enjoy being part of a supportive, people-focused team? If so, we'd love to hear from you.

At BaxterStorey, we believe every interaction is an opportunity to create a lasting impression. As one of the UK's leading hospitality providers, we're committed to delivering genuine hospitality, outstanding service, and unforgettable experiences for our guests.

We're currently looking for a Housekeeping Assistant to join our team at Ridgeway House Hotel. This is a fantastic opportunity to become part of a company that values its people, invests in their development, and promotes a healthy work-life balance.

This BaxterStorey managed site is a 121 bedroomed hotel with a large conference space. This position is working five shifts over seven days, over time is available.

Rate of Pay: £13.40 per hour 25 hours per week. (08:30-14:00 Breakfast break included).

Why Join BaxterStorey?

• 28 days holiday, including bank holidays
• Additional paid holiday on your birthday
• 3 volunteering days to give back to causes you care about
• 3 days grandparent leave
• Enhanced maternity leave of up to 24 weeks
• Secondary career leave opportunities
• Wedding/commitment day leave
• Free meals whilst on shift
• Tailored learning and development programmes
• Pension scheme and life insurance
• Perkbox discounts on high street retailers, holidays, cinema tickets, and more
• Wellbeing Hub to support your physical and mental wellbeing
• Employee Assistance Programme
• Cycle to Work Scheme

What You'll Bring

• Take pride in delivering exceptional standards of cleanliness and presentation.
• Have a positive attitude and a keen eye for detail.
• Enjoy working as part of a collaborative and supportive team.
• Are passionate about hospitality and creating memorable guest experiences.
• Strive to exceed expectations in everything they do.

What We Offer

At BaxterStorey, you'll be welcomed into an inclusive and diverse workplace where your contribution is valued and your development is encouraged. We provide ongoing training, opportunities for career progression, and a culture that supports your wellbeing both inside and outside of work.

Together, let's create extraordinary experiences, one guest at a time.

Job Description

As a Housekeeper at Ridgeway House Hotel, you will play a key role in delivering an exceptional guest experience by ensuring bedrooms, bathrooms, living spaces, and public areas are maintained to the highest standards. You'll take pride in creating clean, comfortable, and welcoming environments through room servicing, replenishing amenities, and maintaining immaculate presentation throughout the hotel. Working as part of a dedicated team, you'll contribute to a safe and professional environment, respond promptly to guest needs, identify maintenance concerns, and help uphold the outstanding hospitality standards for which BaxterStorey is renowned. This is a rewarding opportunity for someone who is detail- oriented, customer-focused, and passionate about providing excellent service.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

• ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• Wholeheartedly Positive We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested?

Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.