Housekeeping Assistant

Bespoke Hotels; Llandudno; On-site; GBP 18,000 - 22,000; Full time

Job summary

Bespoke Hotels is searching for a Housekeeping Assistant to join their team in Llandudno. This role offers a competitive salary and benefits while contributing to a culture focused on employee engagement and career development. The ideal candidate will have some experience in hospitality, a passion for service, and a reliable work ethic.

Benefits

Competitive salaries

Incentives and discounts on hotel stays

Opportunities for personal development

Qualifications

• Some experience in a similar position preferred.
• Ability to deliver great service.
• Passion for hospitality.

Responsibilities

• Carry out cleaning activities with minimal guest inconvenience.
• Ensure cleaning meets company standards.
• Handle guest requests professionally.
• Report maintenance issues following procedure.

Skills

Passion for hospitality

Reliability

Willingness to learn

Job description

We currently have an amazing opportunity to join the team as a Housekeeping Assistant.

Bespoke Benefits… What’s in it for you?

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.

We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.

We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community, and assisting in environmental matters.

At Bespoke, we ensure meaningful relationships with our colleagues, guests, and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.

We offer competitive salaries, incentives, ample scope for personal development, and discounted hotel stays for you, your family, and friends.

Requirements

The ideal person will have some experience in a similar position and will have the ability to deliver great service to our guests.

We are looking for someone who is passionate about hospitality, reliable, and willing to learn as part of this growing team.

Duties Will Include

• Carrying out all cleaning activities with minimal inconvenience to hotel guests.
• Ensuring all cleaning in the designated areas is carried out to the Company standards.
• Dealing with any reasonable requests from guests in a professional manner.
• Reporting all maintenance issues immediately following the correct procedure.

Being Bespoke

Bespoke Hotels was founded in 2000 and has consistently grown to manage over 9,500 hotel rooms, 8,000 employees, and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio. Our properties range from specialist golfing hotels to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside 30 management consultancy services, and 100 hotels with sales & marketing services only.