Housekeeping Assistant

Horder Healthcare; East Grinstead; On-site; GBP 18,000 - 24,000; Full time

Job summary

Horder Healthcare is seeking a dedicated Housekeeper to maintain exceptional cleanliness and infection prevention across our healthcare environment. You will clean patient areas, replenish supplies, manage waste and laundry, and support a patient-focused service.

Join a team dedicated to patient comfort and safety, with ongoing training and development opportunities and a culture that values attention to detail and reliability. This role is on-site and part of a broader housekeeping team.

Qualifications

• Experience in patient and healthcare cleaning is desirable.
• NVQ/QCF Level 1 or 2 in Cleaning and Support Services required or preferred.
• Good organisational skills and attention to detail.

Responsibilities

• Clean patient bedrooms, en-suites, lounges and communal spaces to high standards.
• Change, clean and remake patient beds and replenish supplies.
• Handle waste and laundry processes and maintain hygiene records.
• Follow infection prevention, hygiene, health and safety procedures.
• Report maintenance issues promptly and support nursing teams.

Skills

Reliability

Teamwork

Organisational skills

Communication

Pressure handling

Learning attitude

Education

NVQ/QCF Level 1 or 2 in Cleaning and Support Services

Job description

We are looking for a dedicated and reliableHousekeeper to join our team. You will be responsible for maintaining exceptional standards of cleanliness, hygiene, and infection prevention throughout our healthcare environment, ensuring patients, visitors, and colleagues experience a clean, safe, and welcoming setting at all times.

Working as part of our housekeeping team, you will clean patient and communal areas, replenish supplies, manage waste and laundry processes, and support the delivery of an outstanding patient experience.

Key Responsibilities

• Clean patient bedrooms, en-suites, lounges, day service areas, offices, corridors, entrances, and communal spaces to a high standard.
• Change, clean, and remake patient beds.
• Clean and replenish shower rooms, toilets, treatment rooms, and sluice areas.
• Collect, segregate, and dispose of clinical, household, and recyclable waste.
• Collect and manage fouled laundry and restock clean laundry supplies.
• Maintain floors using both manual and electrical cleaning equipment.
• Complete cleaning schedules and maintain accurate records.
• Follow all infection prevention, hygiene, health and safety, and COSHH procedures.
• Handle cleaning chemicals and equipment safely and correctly.
• Report any maintenance issues, breakages, equipment faults, or patient concerns promptly.
• Work closely with nursing teams and colleagues to ensure an efficient and patient-focused service.
• Attend mandatory training and keep all required learning up to date.
• Support the Housekeeping Manager and wider team with additional duties as required.

What We're Looking For

• Ability to work independently and as part of a team.
• Excellent reliability and attendance.
• Strong organisational and communication skills.
• Ability to work effectively under pressure.
• A flexible and positive approach to work.
• Willingness to learn and develop new skills.
• Customer-focused with a friendly and professional manner.
• NVQ/QCF Level 1 or 2 in Cleaning and Support Services.
• Previous experience working in a customer-facing environment.
• Previous healthcare or hospital cleaning experience.

Why Join Us?

• Make a genuine difference to patients' comfort and wellbeing.
• Join a supportive and friendly team environment.
• Receive ongoing training and development opportunities.
• Work in a role where high standards and attention to detail are truly valued.

If you're hardworking, take pride in your work, and enjoy being part of a team that helps deliver outstanding patient care, we'd love to hear from you.