Housekeeping Assistant

Trump International, Housekeeping Department; Balmedie; On-site; GBP 20,000 - 23,000; Full time

Job summary

MacLeod House & Lodge is seeking a hands-on Housekeeping Assistant to manage daily cleaning across guest rooms and public areas, and to support estate facilities as required. Reporting to the Housekeeping Manager, you will work on a shift-based pattern including evenings and weekends, maintaining the highest standards of cleanliness and presentation throughout the five‑star estate.

Experience in a luxury environment and a proactive approach to training and teamwork will help you succeed in this

Qualifications

• Housekeeping experience in four- or five-star environments.
• Meticulous attention to detail with high standards.
• Excellent timekeeping and strong organisational skills.
• Flexible to weekend and evening shifts.
• Proactive with ability to work with minimal supervision.

Responsibilities

• Undertake daily housekeeping and cleaning of guest rooms and public areas.
• Support the Housekeeping Manager with laundry, amenities, supplies and equipment management.
• Ensure guest rooms are immaculate and ready for guest arrivals daily.
• Report missing or damaged items and ensure replacement/repair.
• Comply with Health and Safety and COSHH regulations.
• Undertake regular deep cleaning tasks when required.
• Maintain records and standard operating procedures.
• Assist with training and oversight of housekeeping team and external cleaners.
• Undertake site-wide housekeeping activities as required by management.

Skills

Housekeeping experience

Attention to detail

Time management

Organisational skills

Flexible shifts

Self-motivated

Job description

The Housekeeping Assistant is required to manage the day-to-day cleaning and housekeeping services of MacLeod House & Lodge, along with supporting other estate facilities including the Clubhouse, Dram in the Dunes, Heritage Retreat and Estate Offices.

MacLeod House & Lodge is a five-star, 18-bedroom luxury country house hotel located within the heart of the estate. Featuring opulent furnishings and heritage features, the property offers exceptional resort accommodations for golfers, visitors and guests.

Supporting the Housekeeping Manager and working closely with Macled House and Lodge Manager and Resort Services teams, this post is integral to the day-to-day operations of the resort and requires meticulous attention to detail and the highest standards of fineness and cleanliness.

This is a hands-on housekeeping role that operates on a shift-based system including occasional evening and weekend working in line with the seasonal needs of the business.

Key Duties & Responsibilities

• Undertake daily housekeeping and cleaning activities for all guest rooms and specified public areas
• Support the Housekeeping Manager with laundry, amenities, supplies and equipment management
• Ensure guest rooms are immaculate and ready for guest arrivals every day
• Report any missing or damaged items, ensuring they are replaced and repaired
• Comply with Health and Safety and COSHH regulations rules in line with company policies
• Undertake regular deep cleaning tasks when required
• Maintain records and standard operating procedures
• Assist with training and oversight of housekeeping team and external cleaning contractors
• Undertake site-wide housekeeping and cleaning activities, as required by management
• Any activities deemed necessary to support the smooth operation of the business

Qualifying Criteria

• Housekeeping experience, ideally in a four- or five-star environment
• Meticulous eye for detail and demonstrable commitment to maintaining high standards
• Excellent timing keeping and good organisational skills
• Positive and flexible approach to work including weekend and evening shifts
• Proactive with the ability to work with minimal supervision

Note: This job description is not all inclusive and is intended as an outline of the responsibilities and requirements of the role. The role and duties will evolve in line with the needs of the business.

Compensation: Competitive salary