Housekeeper - Live In

The Inn Collection Group; Grasmere; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Extra paid birthday holiday

50% off food

1/3 off room bookings year-round

Employee Assistance Programme

Job summary

The Wordsworth Inn in Grasmere, part of The Inn Collection Group, is opening its doors and seeking a professional Housekeeper to join the team from day one. This food-led operation has 55 bedrooms and a mix of internal and external covers, located in the heart of Grasmere.

You will contribute to exceptional guest experiences by delivering thorough cleaning, maintaining welcoming public areas, and ensuring safety standards are met.

Qualifications

• A friendly, detail-oriented approach with the ability to stay calm under pressure and respond promptly to guest needs.
• Duties include cleaning rooms to high standards, keeping public areas welcoming, and reporting maintenance issues.
• Follow safety guidelines and manage linen, towels, and room supplies effectively.

Responsibilities

• Clean rooms to high standards and ensure public areas are inviting.
• Promptly report maintenance issues and follow safety guidelines.
• Manage stocks of linen, towels and room supplies.

Skills

Friendly

Detail-oriented

Calm under pressure

Job description

What makes the perfect pub?

It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs-with-rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values: warmth, customer-obsessed, accountable, delivering results, and Inn It Together. All with the goal of making people happy through heartfelt hospitality.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

The Wordsworth Inn in Grasmere is preparing to open its doors, and we're looking for enthusiastic individuals to join our team and be part of an exciting new chapter from day one. With 55 bedrooms, 196 internal covers and 148 external covers, this is a substantial, food-led operation with ambitious plans, located in the heart of Grasmere.

Whatever your role, you'll have the opportunity to contribute to creating exceptional guest experiences and help establish The Wordsworth Inn as a destination known for outstanding hospitality.

If you're passionate about delivering great service, enjoy working as part of a team, and want to be involved in an exciting new opening, we'd love to hear from you.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubswith rooms—not just any rooms, but pristinely kept spaces, prepared for eachguest to enjoy an unforgettable stay. This high standard is made possible byour dedicated and skilled housekeeping teams. .

A successful Housekeeper will be friendlyand detail-oriented, able to remain calm under pressure and exceed guestexpectations by responding promptly. As a key member of the Housekeeping team,you’ll work collaboratively, contributing to a positive and efficient workenvironment.

Your duties will include cleaning rooms toour high standards, ensuring public areas are clean and welcoming, and promptlyreporting maintenance issues. You’ll follow safety guidelines, work to creatememorable visits for our guests and manage your stocks of linen, towels, androom supplies effectively.

If you are reliable, have a passion forcleanliness, and take pride in creating comfortable spaces we think you’ll fitright inn…

*Age-related pay rates apply for Under 21s.*