Housekeeper- Casual

Belong; Chester; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Enhanced pay for Bank Holidays

Early Pay Scheme

Free Blue Light Card

Medi cash

Enhanced Colleague Referral Scheme

Death in Service payment

Paid induction and training on site

Subsidised meals in Bistro

Full PPE and LFT & PCR tests on site

Access to NVQ

Job summary

Belong is seeking a Housekeeping Assistant to support the Head Housekeeper/Front of House Manager in maintaining the highest standards of cleanliness, hygiene and comfort for customers across village facilities and households.

You will deliver domestic services, support customers with household maintenance, and assist the team with cleaning and laundry while upholding Belong values and health and safety guidelines. Flexible hours include days, evenings and weekends.

Qualifications

• Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent (Essential or working/prepared to work towards).
• Experience of previous commercial or domestic cleaning.

Responsibilities

• Deliver domestic services in a manner that upholds Belong values and meets health, safety and wellbeing requirements.
• Respond to the needs of individual customers for domestic support to enable them to maintain their household accommodation.
• Assist the team with cleaning and laundry tasks and any housekeeping duties.
• Demonstrates Belong vision and values and communicates professionally.
• Work independently or as part of a team to meet customer needs and team goals.
• Prioritise tasks and complete to required standards and on time.
• Undertake moving and handling and use relevant equipment as needed.
• Complete written records and maintain high customer care standards.

Skills

Customer care

Health & Safety

Reliability

Communication

Teamwork

Education

NVQ 2 in Cleaning & Building Interiors or equivalent

Job description

This role pays £12.60 per hour

As Housekeeping Assistant you will assist the Head Housekeeper/Front of House Manager to maintain the highest standard of cleanliness, hygiene and comfort for customers within all village facilities and households.

You will be expected to:

• Deliver domestic services in a manner that upholds the core values of Belong and in accordance with organisational requirements to ensure the health, safety and wellbeing of customers, team members and other visiting members of the community that Belong serves.

• Respond to the needs of individual customers for domestic support to enable them to maintain their household accommodation.

• Assist the team by responding to requests for assistance with any aspect of housekeeping including cleaning and laundry tasks.

• Demonstrates qualities to deliver Belong vision and values.

• Communicates clearly and has a professional manner.

• Works independentantly and as part of team to ensure the customer’s needs are met and team goals are achieved.

• Prioritises tasks and completes to the required standard and in a timely manner.

• Able to undertake moving & handling of loads, which may involve using specialist equipment.

• Able to undertake housekeeping tasks including cleaning and laundry using relevant equipment.

• Able to complete written work records.

• Good customer care focus with a desire to serve others.

• An awareness of Health and Safety requirements and how to follow product safety advice sheets and procedures.

• Reliable and able to fulfil contracted hours and work patterns e.g. days, evenings, weekends.

• Diploma/NVQ 2 in Cleaning & Building Interiors or equivalent (Essential or working/prepared to work towards).

• Experience of previous commercial or domestic cleaning.

• Paid DBS*

• Enhanced pay for Bank Holidays

• Access to an Early Pay Scheme

• Free Blue Light Card

• Every other weekend off

• Medi cash

• Enhanced Colleague Referral Scheme

• Death in Service payment to a beneficiary of your choosing

• Paid induction (3 days 9am to 4.30pm) & paid training on site

• Subsidised meals in our Bistro

• Access to Employment Assistance programme

  • o Confidential Counselling, Mental Health, Finance support

• Full PPE and LFT & PCR tests provided on site

• Access to Gain a NVQ

• Career Progression

• Auto Enrolment pension

• Free Wi-Fi

• Full Support, shadow shifts and training

*DBS as per our terms and conditions

We welcome applications from eligible applicants; it is with regret that we do not have the facility to sponsor overseas staff