Lead Head Housekeeper

Belong Limited; United Kingdom; On-site; GBP 32,872 - 40,177; Full time

Benefits offered by this job

Private Healthcare Plan

Pension Plans

Life Assurance

Training & Development

Employee Assistance Programme

Childcare Voucher Scheme

Job summary

Belong Limited is seeking a Lead Head Housekeeper to join our Operations team in the UK. This pivotal role involves providing leadership and guidance to housekeeping teams across multiple villages, ensuring high standards of cleanliness and hygiene. Candidates should have substantial experience in senior housekeeping roles, excellent communication skills, and a practical approach. A competitive salary of £36,525 is offered, along with a supportive work environment and opportunities for professional development.

Qualifications

• Significant experience in a senior housekeeping role.
• Strong knowledge of COSHH and infection prevention.
• Experience with audits and quality checks.

Responsibilities

• Support housekeeping services across Belong villages.
• Provide coaching and audits to housekeeping teams.
• Ensure high standards of cleanliness and hygiene.

Skills

Strong housekeeping experience

Excellent communication

Influencing others

Customer service skills

Education

Relevant cleaning qualification (e.g., NVQ Level 2)

Tools

Cleaning processes and products knowledge

Job description

About Belong

Belong is an award-winning, not-for-profit care provider, creating vibrant village communities where older people can live the lives they choose.

We are looking for a Lead Head Housekeeper to join our Operations team and provide cross-village leadership, guidance and practical support to our housekeeping teams.

This is a key role for someone who takes pride in high standards, enjoys supporting others, and understands the importance of safe, clean, welcoming environments for customers, families, colleagues and visitors.

About the role

As Lead Head Housekeeper, you will support housekeeping services across Belong villages, helping to ensure consistent standards of cleanliness, hygiene, infection prevention and customer experience.

You will work closely with Head Housekeepers, village management teams and central support colleagues to provide coaching, audits, quality reviews, improvement support and hands‑on guidance where needed.

This is a visible, practical and people‑focused role, ideal for an experienced housekeeping professional who is ready to make an impact across multiple sites.

Earn a competitive salary of £36,525 while growing your career with us!

What we offer

The opportunity to work for an award‑winning, not-for-profit organisation

A values‑led culture where people are at the heart of everything we do

A role where you can make a real difference across multiple Belong villages

The chance to support, coach and develop housekeeping teams

A warm, supportive and professional working environment

Ongoing learning and development opportunities

Apply now

If you are an experienced housekeeping professional who is ready to step into a cross‑village leadership role, we would love to hear from you.

Apply today and help us continue to make Belong a place where people feel safe, valued and at home.

About you

We are looking for someone with strong housekeeping experience, excellent standards and a natural ability to support and influence others.

You will need:

• Significant experience in a senior housekeeping role
• Experience within care, hospitality or another service‑led environment
• Strong knowledge of cleaning processes, equipment, products and safe working practices
• Understanding of COSHH and infection prevention and control
• Experience carrying out audits, quality checks or risk assessments
• The ability to coach, mentor and develop others
• Excellent communication and relationship‑building skills
• A practical, hands‑on approach
• Good customer service skills and a desire to make a positive difference
• Budget awareness and the ability to work with suppliers
• The ability to travel regularly across Belong villages
• A full driving licence
• A relevant cleaning qualification, such as NVQ Level 2 in Cleaning and Building Interiors, would be desirable. We would also consider someone willing to work towards this.

• Private Healthcare Plan
• Pension Plans
• Life Assurance
• Training & Development
• Employee Assistance Programme – Counseling
• Childcare Voucher Scheme