Housekeeper

Forest Holidays; York and North Yorkshire; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Generous holiday allowance

Performance-based bonuses

Enhanced parental leave

Long service awards and company events

Access to health & wellbeing platform

Pension scheme

Two paid days to volunteer

Subsidised meals

Health cash plan & life assurance

Wellbeing events & activities

Save on breaks

Job summary

Forest Holidays is seeking a Housekeeper to join our Pickering housekeeping team, working across both Keldy and Cropton locations to ensure every cabin is beautifully prepared and welcoming for guests.

You’ll work in small teams, taking pride in attention to detail and exceptional cleanliness, with the chance to develop your skills in a unique forest setting. Benefits include generous holidays, quarterly bonuses, a pension scheme and staff discounts.

Qualifications

• A positive, can-do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• Some previous experience in a similar role.
• A willingness to work outdoors in a natural setting, whatever the weather.

Responsibilities

• Cleaning and preparing multiple cabins per shift to the highest standard.
• Ensuring all cabins are spotless and welcoming for arriving guests.
• Taking pride in your work and attention to detail at all times.
• Following brand standards to ensure every guest experiences Forest Holidays' vibe from the moment they step into their cabin.

Skills

Teamwork

Attention to detail

Communication

Outdoor work

Positive attitude

Job description

We have an exciting opportunity for a Housekeeper to join our Pickering Housekeeping team, working across both our Keldy and Cropton locations. Be part of creating memorable escapes in one of North Yorkshire's most beautiful and peaceful forest settings. You'll help ensure every cabin is beautifully prepared and ready to welcome our guests, while developing your skills in a unique and rewarding environment. Surrounded by nature, our cabins provide the perfect backdrop to work, grow and play an important part in helping our guests create unforgettable memories.

About the Housekeeper Role

Open all year round, our Housekeepers work in small teams, cleaning multiple cabins per shift. Passionate about the little details, you understand the importance of exceptional cleanliness, it's what keeps our guests coming back time and time again.

Key responsibilities include

• Cleaning and preparing multiple cabins per shift to the highest standard.
• Ensuring all cabins are spotless and welcoming for arriving guests.
• Taking pride in your work and attention to detail at all times.
• Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.

Our ideal Housekeeper will be enthusiastic, energetic, and eager to deliver on our exceptional brand standards. You'll be a team player with a keen eye for detail, capable of building good working relationships with colleagues and meeting set timescales.

We're looking for someone with

• A positive, can-do attitude and a strong work ethic
• The ability to work well in a team and communicate effectively with colleagues
• Great attention to detail, ensuring high cleanliness standards are met
• Some previous experience in a similar role
• A willingness to work outdoors in a natural setting, whatever the weather

We're a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you're looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place.

Why Join Us

• Generous holiday allowance - Take the time you need to recharge
• Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
• Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
• Long service awards and company events - Celebrate success with your team
• Access to our health & well being platform - Providing you with tools, resources and support to help you feel your best
• Pension scheme - Secure your future with our company pension
• Two paid days to volunteer - Give back to a cause you care about
• Subsidised meals - Discounted food when working on location
• Health cash plan & life assurance - Covered by the company to keep you protected
• Wellbeing events & activities - Focus on your mental and physical wellness
• Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Hundreds of discounts - Save on top brands across the UK

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

Pay Rates for Aged 16 and 17

• 16 years: £8.00 per hour
• 17 years: £10.85 per hour