Housekeeper

Langdale Chase; Windermere; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Live-in accommodation

Health cash plan

Long service awards

Pension and life assurance

Discounted accommodation

Employee Assistance Programme

Bespoke training programmes

Apprenticeships available

Job summary

Langdale Chase Hotel on Lake Windermere is seeking an experienced Housekeeper reporting to the Head Housekeeper to uphold five-star standards of cleanliness and guest service. You will service guest bedrooms and public areas to a pristine standard, complete turn-downs when required, and maintain hygiene and health and safety across all areas, with a proactive, team-focused approach.

The role offers a competitive salary with an excellent benefits package and live-in accommodation.

Qualifications

• Good hands-on experience in housekeeping in a high-quality Four or Five-Star hotel.
• Strong communication and a proactive attitude.

Responsibilities

• Service guest bedrooms and public areas to five-star standards.
• Complete turn-down service when required.
• Maintain hygiene and health & safety across all areas.
• Notify Head Housekeeper of maintenance, stock shortages, or defects.
• Assist with sorting linen and linen porter duties.
• Report and record lost property.

Skills

Strong communication

Proactive approach

Attention to detail

Teamwork

Job description

We are looking for an experienced Housekeeper, reporting to the Head Housekeeper, to deliver an exceptional experience with respect of all aspects of housekeeping and customer service standards to the guests that visit our beautiful property located on stunning Lake Windermere. As Housekeeper you will be responsible for ensuring that the Hotel is cleaned to the highest pristine standard. Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3 and North of England Hotel of the Year.

• The servicing and presentation of guest bedrooms and public areas to a five star standard
• Completing turn down service when required
• Working in a neat and tidy manner
• Ensuring that any maintenance problems, stock shortages and defects are notified to the Head Housekeeper
• Ensuring that the laundry room is tidy and well stocked
• Assisting with the sorting of linen and linen porter responsibilities
• Reporting and recording any items of lost property
• Implementing and maintaining high levels of hygiene, and health & safety in all areas
  

  As an experienced Housekeeper, you will take pride in the delivery of exceptional housekeeping standards and guest service. You will have good previous hands-on experience working in a high quality Four or Five-Star hotel in a Housekeeping role. You will have an excellent eye for detail and a genuine passion for providing warm hospitality, always striving to exceed guest expectations. You will have strong communication skills, a proactive approach and have the ability to work well in a team to represent the Company and the hotel in a loyal, professional, and knowledgeable manner.

  Competitive salary with an excellent benefits package and live in accommodation., In return, we are offering a rewarding role with scope for career progression along with;

• Competitive rate of pay, above NLW
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Enhanced maternity and paternity pay
• Health cash plan with access to discounted perks and high street discounts
• Long service awards, including free meals and free stays with your friends or family
• Employee Assistance Programme
• Discounted accommodation, food, and drink in our beautiful properties
• Pension and Life assurance
• Bespoke training programmes accessible to all
• Apprenticeships available
• An engaging & supportive work environment