Housekeeper

The-Ripon-Inn; Ripon; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Paid holiday

Lead-Inn development program

Paid Breaks

50% off food

£1 stays during January–March

1/3 off room bookings

£50 on same day bookings

15% off bed and breakfast

Employee Assistance Programme

Give-inn back scheme

Best Pub Employer award

Job summary

The Ripon Inn in Ripon is recruiting a Housekeeper to help deliver spotless rooms and welcoming public areas. You’ll follow safety guidelines, report maintenance, and manage linen and room supplies while keeping guest comfort at the heart of every stay.

You'll need to be friendly, detail-oriented, and able to stay calm under pressure, contributing to a positive team environment and high standards across our Edwardian inn.

Qualifications

• Friendly and detail-oriented behaviour essential.
• Ability to work calmly under pressure while maintaining cleanliness.

Responsibilities

• Clean rooms to high standards and keep public areas welcoming.
• Report maintenance issues promptly and manage linen, towels and room supplies.
• Follow safety guidelines and support guest experience.

Skills

Detail-oriented

Friendly

Calm under pressure

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy.

How we say thank you!

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support is always there when you need it with our Employee Assistance Programme
• Tronc (…that’s tips to me and you)
• Contribute to a company that gives back through our Give-inn back scheme
• Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

An elegant Edwardian building in the heart of England’s third-smallest city, The Ripon Inn has been beautifully restored following a multi-million-pound refurbishment. Continuing a tradition of over 100 years, it’s now ready to welcome guests in the charming city of Ripon.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. .

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

*Age-related pay rates apply for Under 21s.*