Housekeeper

Anchor; Otley; Remote; GBP 12,000 - 15,000; Part time

Job summary

Anchor is seeking a part-time cleaner to join our Otley-based team. The role involves keeping the location clean, pleasant, and safe for customers and residents in both home environments and communal areas.

You will follow cleaning procedures, use equipment safely, and comply with health and safety guidelines. Previous cleaning experience is desirable, and you must have the right to work in the UK.

Qualifications

• NVQ2 in Customer Service or equivalent
• Previous cleaning experience desirable
• Safe use of cleaning products
• Knowledge of cleaning procedures and equipment
• Understanding of data protection and confidentiality
• COSHH and workplace safety knowledge

Responsibilities

• Ensure the location is clean, pleasant and safe for customers in home environments or communal areas.
• Follow cleaning procedures and health and safety guidelines; use equipment such as carpet cleaners when required.

Skills

Time management

Interpersonal skills

Teamwork

Prioritisation

Education

NVQ2 in Customer Service

Job description

21 hours per week

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.