Housekeeper

Anchor; Manchester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Anchor is seeking a diligent location/household cleaning supervisor to join our team in the United Kingdom. The role focuses on maintaining clean, safe environments for customers in both home settings and communal areas, following established cleaning procedures.

Applicants should have customer service experience and an understanding of health and safety, including COSHH. We value reliability, strong organization, and the ability to work well independently or as part of a team.

Qualifications

• Customer service NVQ2; previous cleaning experience desirable.
• Experience using cleaning products safely and COSHH awareness is preferred.
• Knowledge of cleaning procedures and equipment such as carpet cleaners.

Responsibilities

• Keep location clean, pleasant and safe for customers in their home or communal areas.
• Ensure correct use of cleaning products with proper instructions and safety procedures.

Skills

Organized

Time management

Interpersonal skills

Team player

Prioritisation

Education

Customer service NVQ2

Job description

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.