Housekeeper

Anchor Hanover Group; Leatherhead; On-site; GBP 18,000 - 22,000; Full time

Job summary

Anchor Hanover Group is seeking a dedicated cleaner to maintain clean, safe and welcoming environments in residential locations in Leatherhead. You will be responsible for cleaning tasks in both private living spaces and communal areas, ensuring products are used safely and procedures are followed.

The role requires good time management, strong interpersonal skills and the ability to work independently or as part of a team, with a focus on resident comfort and privacy.

Qualifications

• NVQ2 in cleaning or equivalent qualification.
• Previous cleaning experience desirable.
• Knowledge of cleaning procedures and COSHH and health & safety guidelines.

Responsibilities

• Ensure the location is clean, pleasant and safe for residents and visitors.
• Follow health and safety procedures and use of cleaning products and equipment correctly.

Skills

Organized

Empathy

Team player

Customer-focused

Education

NVQ2 in Cleaning

Tools

Carpet cleaners

Job description

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is 'respect', therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.