Housekeeper

Anchor Hanover Group; Wetherby; A distancia; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

Anchor Hanover Group is seeking a dedicated cleaner to ensure communal and home environments are clean, safe and welcoming for residents. Reporting into the Business Manager, Location Manager or District Manager, the role focuses on safe product use, cleaning procedures and respect for privacy.

The successful candidate will have NVQ2 in Customer Service and be able to work well alone or as part of a team, with good organisation and communication skills. Right to work in the UK is required.

Formación

• NVQ2 in Customer Service or equivalent.
• Experience with cleaning products and safe handling.
• Knowledge of cleaning procedures and equipment usage.

Responsabilidades

• Ensure location is clean, pleasant and safe for customers in their home environment or communal areas.
• Ensure cleaning products are used safely with proper instructions and health and safety procedures followed.

Conocimientos

Well organized

Interpersonal skills

Team player

Prioritise customer needs

Educación

NVQ2 in Customer Service

Herramientas

Carpet cleaning equipment

Descripción del empleo

Reporting into the Business Manager, Location Manager or District Manager responsibilities will include:-

• Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas.
• Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2.Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners.
• Understanding of data protection and confidentiality and the safeguarding of vulnerable adults.
• Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is ‘respect’, therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note all applicants must already hold the legal right to work in the UK to apply for this role.