Housekeeper

Gilpin Hotel & Lake House; Lindeth; On-site; GBP 20,000 - 27,000; Full time

Benefits offered by this job

Meals on shift

Uniform provided

Generous gratuities

Company pension

Discounted or free food

Free or subsidised travel

On-site parking

Relocation assistance may be available

Staff transport between staff houses

Job summary

Gilpin Hotel & Lake House in the Lake District is seeking a meticulous Housekeeper to maintain five-star cleanliness across guest rooms and public areas. You will join a warm, supportive team dedicated to serene and spotless environments for our guests.

The role involves coordinating laundry, linen, and stock, reporting maintenance promptly, and collaborating with the hotel team to ensure seamless service. Previous 4- or 5-star experience is a bonus; full training is provided.

Qualifications

• A passion for cleanliness and presentation.
• A positive, can-do attitude and strong work ethic.
• Ability to work independently and as part of a team, with excellent communication and time management skills.
• Previous housekeeping experience in a 4- or 5-star setting is a bonus, but full training is provided.

Responsibilities

• Cleans and prepares guest rooms consistently to a five-star standard.
• Maintains pristine public areas.
• Manages laundry, linen and stock items with care.
• Reports maintenance issues promptly.
• Collaborates with the wider hotel team to ensure seamless service and guest experience.

Skills

Attention to detail

Passion for cleanliness

Teamwork

Time management

Job description

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Job Description

Are you passionate about creating beautiful spaces and delivering exceptional service? Gilpin Hotel & Lake House, proudly awarded Two Michelin Keys, offers an exceptional standard of hospitality in the heart of the Lake District.

We’re looking for a meticulous, energetic, and friendly Housekeeper to help maintain the highest standards of cleanliness and presentation across our stunning rooms, suites, and spa lodges. You’ll be part of a warm, supportive team that takes pride in creating a serene and spotless environment for our guests.

Cleans and prepares guest rooms consistently to a five-star standard.

Maintains pristine public areas.

Manages laundry, linen and stock items with care.

Reports maintenance issues promptly.

Collaborates with the wider hotel team to ensure seamless service and guest experience.

Qualifications

A passion for cleanliness and presentation.

A positive, can-do attitude and strong work ethic.

Ability to work independently and as part of a team, with excellent communication and time management skills.

Previous housekeeping experience in a 4- or 5-star setting is a bonus, but full training is provided.

Additional Information

What We Offer:

The chance to be part of a team who excel at teamwork and exceptionally high standards.

A stunning work environment in a Michelin Key-awarded hotel.

Ongoing training and development opportunities.

Meals on shift, uniform, generous gratuities.

The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.

The prestige of working within Relais & Châteaux and Pride of Britain Hotels.

You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions.

If you take pride in your work and want to be part of a team that’s setting the standard in luxury hospitality, we’d love to hear from you.

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £234 - £526 per month.

• Canteen
• Company events
• Company pension
• Discounted or free food
• Free or subsidised travel
• On-site parking

Relocation assistance may be available

Staff transport provided free between staff houses and hotel

Job Location