Housekeeper

RAD Hotel Group; Dumfries; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Weekly pay

4-weekly tips

Discount across RAD Hotel Group venues

Staff uniform

Staff meal on duty

Birthday incentive

Length of service incentive

Job summary

RAD Hotel Group's Hetland Hall Hotel is seeking a diligent Part-Time Housekeeper to maintain clean, welcoming guest spaces and public areas. You will clean guest bedrooms in line with occupancy, and handle any special requests to ensure a memorable stay.

You will also report maintenance faults, help uphold safety standards, and collaborate with the team to ensure consistent high-quality service for all guests.

Qualifications

• Previous housekeeping experience is desirable, though full training will be provided.
• Hard-working and punctual with pride in high standards.
• Excellent communication and a friendly, approachable manner.

Responsibilities

• Maintain the cleanliness and presentation of all public areas in the hotel.
• Clean and prepare guest bedrooms in line with occupancy and arrivals, including special requests.
• Ensure rooms meet company standards and complete testing/documentation where required.
• Promptly report maintenance faults in bedrooms or public areas to the Duty Manager.
• Report concerns relating to guest misuse or damage of bedrooms professionally.
• Support guest comfort, safety and satisfaction across the hotel.
• Follow instructions from the Duty Manager and Head of Housekeeping.
• Keep all work areas and public spaces clean, organized and hazard-free.

Skills

Attention to detail

Punctuality

Teamwork

Customer service

Job description

Housekeeper

Hetland Hall Hotel

Part-Time

We are currently seeking a dedicated and reliable Housekeeper to join our team at Hetland Hall Hotel. As part of our Housekeeping team, you\'ll play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment throughout their stay. We\'re looking for someone who takes pride in their work, has a keen eye for detail, and is flexible to meet the needs of the business.

At RAD Hotel Group, we are passionate about hospitality. Our award-winning venues have been providing exceptional food, stylish accommodation, luxury wedding venues, and more for nearly 20 years. Joining our team means becoming part of a thriving, supportive company committed to delivering outstanding experiences.

What You\'ll Be Doing:

• Maintain the cleanliness and presentation of all public areas throughout the hotel, ensuring they are always welcoming for our guests.
• Clean and prepare guest bedrooms in line with daily occupancy and arrivals, carefully carrying out any special requests to ensure a memorable stay.
• Ensure all rooms are cleaned to company standards, completing relevant documentation and room check procedures accurately.
• Promptly report any maintenance faults within bedrooms or public areas to the Duty Manager.
• Report any concerns relating to guest misuse or damage of bedrooms in a professional and discreet manner.
• Help ensure the comfort, safety, and overall satisfaction of every guest within the hotel.
• Follow all instructions and guidance provided by the Duty Manager and Head of Housekeeping.
• Keep all working areas and public spaces clean, organised, and free from hazards, maintaining a safe environment for guests and colleagues.

What We\'re Looking For:

• Previous experience in housekeeping or cleaning is desirable, though full training will be provided for the right candidate.
• A hard-working, dependable, and punctual individual who takes pride in delivering high standards.
• Excellent communication skills with a friendly and approachable manner.
• A genuine passion for providing outstanding customer service.
• The ability to work efficiently both independently and as part of a supportive team.
• A positive attitude and willingness to be flexible to meet the needs of the business.

What We\'ll Offer You:

• Weekly pay.
• 4-weekly tips.
• Discount across all RAD Hotel Group venues.
• Staff uniform.
• Staff meal on duty.
• Birthday incentive.
• Length of service incentive.