Housekeeper

The-Olde-Bell-1; Maidenhead; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Discounted room rates for you and your

Birthday holiday

Maternity/adoption leave

Course Sponsorship

F&B discount at RBH hotels

Refer a Friend £250 referral bonus

Flexible working

Wagestream wage access

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management is seeking a dedicated Housekeeper for The Olde Bell, a BW Signature Collection by Best Western inn. You’ll maintain guest rooms and public areas to a high standard and support a warm, welcoming guest experience in a historic property.

Join a team that values quality, safety, and guest satisfaction. The role involves teamwork with front desk and maintenance, meeting the demands of a busy hotel environment and ensuring every stay is memorable.

Qualifications

• Attention to cleanliness and high standards.
• Clear communication with team and guests.
• Ability to adapt to busy shifts and changing needs.

Responsibilities

• Keep guest rooms and public areas spotless and welcoming.
• Clean, dust, vacuum, and polish with an eye for detail.
• Change linens, make beds, refresh towels, and replenish amenities.
• Report maintenance issues promptly and follow safety standards.
• Assist with special requests and support other departments as needed.

Skills

Detail oriented

Communication skills

Team player

Flexible

Organised

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

As one of the oldest inns in the World,
The Olde Bell is a unique establishment that has captured the essence of English hospitality.

The Re-Invention Of The Traditional Inn

As one of the oldest inns in the World, The Olde Bell, BW Signature Collection by Best Western is a unique venue with chic tableware, divine textiles and simple understated luxury.

From the London glitterati to meandering souls that crave a classic countrywide retreat, guests can be assured of a sublimely chic experience whether they choose to eat, drink, host or sleep at our medieval inn.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A HOUSEKEEPER AT OUR HOTEL

What you'll be doing...

• Keep guest rooms and public areas spotless and welcoming, creating a comfortable space guests love to return to.
• Clean, dust, vacuum, and polish with an eye for detail, making sure every room is guest-ready.
• Change linens, make beds, and refresh towels, keeping everything looking fresh and inviting.
• Replenish in-room amenities, from toiletries to tea and coffee, ensuring guests have everything they need.
• Report any maintenance issues or missing items promptly to keep rooms in top shape.
• Follow health, safety, and cleanliness standards, helping maintain a safe environment for guests and team members.
• Support with special requests, like setting up extra beds or delivering extra amenities, going the extra mile to make each stay memorable.
• Work closely with other departments, especially the front desk and maintenance, to deliver a seamless guest experience.

WHAT WE NEED FROM YOU

• A keen eye for detail and a commitment to high cleanliness standards.
• A positive, can-do attitude, with a passion for creating a welcoming environment.
• Strong communication skills to coordinate with other team members and respond to guest needs.
• The ability to work efficiently, staying organised and focused during busy shifts.
• A team player who’s flexible and willing to help wherever needed to keep things running smoothly.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.