Housekeeper

The Inn Collection Group; Cartmel Fell; On-site; GBP 20,000 - 23,000; Full time

Job summary

A multi-award-winning hospitality group is seeking a Housekeeping Assistant to join their team in Cartmel Fell. The role involves maintaining high standards of cleanliness in guest rooms and public areas, responding to guest requests effectively, and managing supplies. Candidates should be friendly, detail-oriented, and able to work flexible shifts. The Inn Collection Group offers various benefits such as extra holiday on birthdays, discounts at inns, and a supportive work environment focused on employee wellbeing.

Benefits

Extra paid holiday in the month of your birthday

50% off food in any of our Inns

£1 bed and breakfast in our Inns during January, February or March

1/3 off room bookings all year round

Friends & family pass - 15% off bed and breakfast rate

Employee Assistance Programme – 24/7 confidential support

Weekly pay available

Paid breaks in our Inns

Mental Health awareness training for managers

Flexible working available

Qualifications

• Must be friendly and react positively to guest requests.
• Able to work mornings through mid-afternoon shifts as standard.
• Experience in housekeeping or cleaning preferred.

Responsibilities

• Clean rooms to high standards.
• Ensure public areas are clean and welcoming.
• Report maintenance issues promptly.
• Follow safety guidelines for staff and guests.
• Manage stocks of linen and room supplies.

Skills

Good eye for detail

Ability to remain calm under pressure

Punctuality

Conscientiousness

Job description

What makes the perfect pub? Great ales, good food, an inviting atmosphere and the warmest of welcomes.

The Angel Inn, Bowness sits elevated from Lake Windermere with stunning views of the fells and surrounding countryside is a firm favourite with our customers.

At The Inn Collection Group, we proudly stay true to our pub roots, creating inns where everyone would like to eat, drink, sleep and explore from. Our people are the key to the success of the group and help us to ensure the customer is at the heart of everything we do.

The Angel Inn is now looking to recruit a Housekeeping Assistant.

*This is a live-out only position*

The Inn Collection Group is a multi award winning pubs with rooms company in outstanding locations across the North of England and Wales. Here at 'ICG' we deliver hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy.

Why Join Inn?

• Extra paid holiday in month of your birthday
• 50% off food in any of our Inns
• £1 bed and breakfast in any of our Inns during January, February or March
• 1/3 off room bookings all year round
• Friends & family pass - 15% off bed and breakfast rate
• £50 on the day bookings for bed and breakfast at any of our Inns
• Employee Assistance Programme – 24/7 confidential support
• Weekly pay available
• Tronc (...that's tips to me and you!)
• Working for Best Pub Employer at the Publican Awards
• Paid breaks in our Inns
• Work for an Employer that gives back to their local community via our Give INN Back scheme
• Mental Health awareness within the workplace - Training provided for all managers
• Flexible working available

A successful Housekeeping Assistant candidate will:

• Be friendly, with a good eye for detail
• Be able to remain calm under pressure
• React to guest requests so that we exceed expectations
• Work as part of the Housekeeping team
• Be able to work mornings through to mid-afternoon shifts as standard.
• Be punctual, well turned out, and conscientious

Housekeeping Assistant duties include:

• Cleaning rooms to our high standards
• Ensuring all our public areas are presented in their best light – clean and welcoming
• Reporting any maintenance issues to keep up with standards
• Following guidelines to keep everyone safe
• Working as part of the wider team with the shared goal of creating memorable visits.
• Managing your stocks of linen, towels, and room supplies.