Housekeeper

TN United Kingdom; Alnwick; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Housekeeper to join their award-winning team. This role is vital in maintaining the pristine condition of rooms and public areas, ensuring guests have memorable stays. The ideal candidate will be detail-oriented, reliable, and passionate about cleanliness, contributing positively to the work environment. Enjoy flexible working hours and a supportive atmosphere in a company that values its staff and offers a range of perks, including discounts and paid breaks. If you take pride in creating comfortable spaces, this opportunity is perfect for you.

Benefits

Extra paid holiday for birthdays

50% off food at any of our Inns

Paid Breaks

Discounted stays at Inns

Employee Assistance Programme

Tronc (tips)

1/3 off room bookings all year round

£50 on same day bookings

Qualifications

• Must be friendly and detail-oriented with a passion for cleanliness.
• Ability to remain calm under pressure and exceed guest expectations.

Responsibilities

• Cleaning rooms to high standards and ensuring public areas are welcoming.
• Reporting maintenance issues and managing stocks of linen and supplies.

Skills

Detail-oriented

Team collaboration

Time management

Reliability

Job description

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What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

1. Celebrate your birthday with an extra paid holiday.
2. Build your future with support from our Lead-Inn development program.
3. Take the time you need to rest and recharge; Paid Breaks are on us.
4. Enjoy 50% off food at any of our Inns.
5. Relax with a stay at any of our Inns during January, February, and March for just £1.
6. Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
7. Experience a spontaneous trip away with £50 on same day bookings.
8. It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
9. 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
10. Tronc (…that’s tips to me and you).
11. Contribute to a company that gives back through our Give-inn back scheme.
12. Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.

A silver award-winner in the North East England Tourism Awards, The Hog’s Head Inn in Alnwick takes its name from the tavern in the Harry Potter books and films. Located just a few minutes’ drive from Alnwick Castle, which featured as Hogwarts in the first two films, the inn is ideally positioned near The Alnwick Garden, Alnmouth, and the stunning Northumberland National Park, offering a wealth of attractions and natural beauty right on the doorstep.

You’ll Fit Right Inn

At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.

A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.

Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests, and manage your stocks of linen, towels, and room supplies effectively.

If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…

This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. Learn more.

*Age-related pay rates apply for Under 21s.*