Head Housekeeper

HC-One; Sunderland; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a compassionate team as a Head Housekeeper, where your kindness and leadership will ensure a spotless home for residents. In this role, you will manage a dedicated housekeeping team, prioritize resident wellbeing, and uphold infection control standards. With a commitment to inclusivity and support, this forward-thinking company offers comprehensive training and a range of benefits to enhance your work-life balance. If you are passionate about making a difference in the lives of others, this opportunity is perfect for you.

Benefits

Competitive hourly rate

Paid Enhanced DBS/PVG

Free uniform

Nutritious meal during shifts

Company pension scheme

28 days annual leave

Group life assurance

Wagestream for flexible pay access

Learning and development opportunities

Colleague discounts at over 1600 stores

Qualifications

• Experience in housekeeping with strong leadership skills.
• Awareness of Health & Safety and COSHH regulations.

Responsibilities

• Manage the housekeeping team and maintain cleanliness.
• Plan laundry and order cleaning supplies.

Skills

Team Leadership

Record Keeping

Time Management

Health & Safety Awareness

Communication Skills

Infection Control Knowledge

Job description

About The Role

In your role as a Head Housekeeper at HC-One, you’ll value kindness above all else. Kindness drives every aspect of our Dementia, Nursing, Residential, and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One, you’ll have a wonderful opportunity to give something back to those people.

As a Head Housekeeper, you will ensure that you and the housekeeping team maintain an absolutely spotless home for our residents. Responsibilities include managing the cleaning rota, leading by example, planning the week’s laundry, ordering cleaning supplies, and staying updated on infection control procedures—all with the residents’ wellbeing as the priority.

We are looking for an experienced Head Housekeeper with proven team leadership, record keeping, and time management skills. You should have a strong awareness of Health & Safety, COSHH regulations, and infection control. Your positive energy and ability to get along with people are essential. Communication with residents and colleagues should always be considerate and kind.

Safeguarding is everyone's responsibility. You should be able to recognize signs of abuse, harm, or neglect and know how to respond. All colleagues are required to attend safeguarding training and undertake additional relevant training. You should also be capable of seeking advice and reporting concerns appropriately.

Benefits

We provide full training and offer a wide range of benefits to support your physical and psychological well-being, including:

• Competitive hourly rate based on experience and qualifications
• Paid Enhanced DBS/PVG
• Free uniform
• A nutritious meal during shifts of eight hours or more
• Company pension scheme
• 28 days annual leave including bank holidays
• Group life assurance
• Wagestream for flexible pay access
• Learning and development opportunities with support for qualifications
• GP online service for you and your children under 16
• Learning from experienced colleagues in a supportive team
• Colleague discounts at over 1600 high street stores
• Confidential Employee Assistance Programme available 24/7
• Recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• Refer a friend scheme offering up to £1000 per referral

We are committed to inclusive working practices, welcoming applicants from all backgrounds, and ensuring a smooth onboarding process.

About You

Not Specified

About The Company

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