Head Housekeeper

HC-One Ltd.; Sunderland; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player seeks a compassionate Head Housekeeper to lead a dedicated team in providing exceptional care. This role emphasizes maintaining a clean and safe environment for residents, ensuring their well-being through effective management of housekeeping tasks. You'll be at the forefront of creating a nurturing atmosphere, demonstrating kindness and leadership while adhering to health and safety standards. Join a supportive organization that values your contributions and offers opportunities for personal and professional growth, along with a range of benefits designed to enhance your work-life balance.

Benefits

Competitive hourly rate

Paid Enhanced DBS/PVG check

Free uniform

Nutritious meal during shifts

Company pension scheme

28 days annual leave

Group life assurance

Wagestream access

Learning and development opportunities

Confidential Employee Assistance Programme

Qualifications

• Experience in housekeeping with proven leadership skills.
• Strong understanding of infection control and health regulations.

Responsibilities

• Manage housekeeping team and maintain a spotless environment.
• Plan laundry, order supplies, and ensure infection control.

Skills

Team Leadership

Time Management

Record Keeping

Health & Safety Knowledge

Communication Skills

Infection Control

Job description

About The Role

In your role as a Head Housekeeper at HC-One, you’ll value kindness above all else. Kindness drives every aspect of our Dementia, Nursing, Residential, and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One, you’ll have a wonderful opportunity to give something back to those people.

As a Head Housekeeper, your responsibilities will include ensuring that you and the housekeeping team maintain a spotless environment for our residents. You’ll manage the cleaning rota, lead by example, plan weekly laundry, order cleaning supplies, and stay updated on infection control procedures, always prioritizing residents' wellbeing.

HC-One is looking for an experienced Head Housekeeper with proven team leadership, record-keeping, and time management skills. You should have a strong understanding of Health & Safety, COSHH regulations, and infection control. Importantly, you should possess positive energy and a natural ability to communicate considerately and kindly with residents and colleagues.

Safeguarding is everyone's responsibility. You must be able to recognize signs of abuse, harm, or neglect, and know how to act on concerns. All staff are required to attend safeguarding training relevant to their role and seek advice or escalate concerns when necessary.

We offer full training and a variety of benefits to support your well-being and career development, including:

• Competitive hourly rate based on experience and qualifications
• Paid Enhanced DBS/PVG check
• Free uniform
• A nutritious meal during shifts of eight hours or more
• Company pension scheme
• 28 days of annual leave, including bank holidays
• Group life assurance
• Wagestream - flexible access to earned wages
• Learning and development opportunities with support for qualifications
• GP online service for 24/7 consultations
• Access to over 1600 high street discounts
• Confidential Employee Assistance Programme for physical, mental, and financial support
• Recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• Refer-a-friend scheme with rewards up to £1000 per referral

We are committed to fostering an inclusive environment that reflects the communities we serve. We encourage applicants from all backgrounds and aim for a quick onboarding process to welcome you onboard promptly.