House Manager

CIH International Housing Group; Melbourn; On-site; GBP 32,000 - 39,000; Full time

Job summary

Cygnet Health Care is seeking a passionate House Manager to lead Malborn and Teroan House, a three-bed community rehabilitation service for men progressing along the hospital pathway to independence.

You will provide strong leadership, drive high-quality patient care and staff engagement, and ensure governance, budgetary and regulatory targets are met, with on-call responsibilities.

Qualifications

• Experience in leading a team in a health/social care setting.
• Ability to drive high standards of care and staff engagement.
• Knowledge of CQC guidelines and related legislation.
• Experience handling investigations and complaints effectively.
• Strategic thinking to steer service development and quality.

Responsibilities

• Provide strong & effective leadership
• Be responsible for the overall running & strategic direction of the service
• Ensure full compliance with policies, CQC and regulators
• Deliver a high-quality service for patients and staff
• Meet clinical, budgetary, regulatory & service development targets
• Implement risk assessment, risk management & governance
• Lead on investigations as required
• Identify opportunities for quality improvement & growth

Skills

Team leadership

Performance management

CQC knowledge

Regulatory compliance

Investigations

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a passionate, focused and experienced House Manager to join our team at Malborn and Teroan House.

You will be working full time, 40 hours per week, Monday to Friday. Please note this role does carry the responsibility of on-call duties as and when required in support of the Service.

With us, you'll have the chance to progress your career as part of a dynamic, supportive team. Enabling positive outcomes & recovery for our service users it's a challenging, satisfying vocation. So if you want to make a difference every day - we want to hear from you.

At Cygnet Health Care you'll have the chance to make a real impact on clients and their families. It's a challenging role with excellent career prospects, and you'll reap the rewards of empowering others with your focus on high quality of care. Your focus on enabling patient recovery in a compassionate setting will help us achieve our goals - and yours.

Cygnet Malborn and Teroan House:

Malborn and Teroan are both three-bed community rehabilitation (level 1) services for men who have been able to progress through the hospital pathway at rehabilitation and recovery hospitals. We offer a safe, comfortable and homely setting as part of the pathway from inpatient stay to independent living.

Your Day-to-Day...

• Provide strong & effective leadership
• Be responsible for the overall running & strategic direction of the service
• Ensure full compliance with Cygnet policies & procedures, CQC & other relevant regulators
• Deliver a high-quality service, in respect of both patient care & employee engagement
• Ensure all clinical, budgetary, regulatory & service development targets are met
• Implement risk assessment, risk management & embed clinical governance
• Lead on appropriate investigations as required
• Review & develop potential opportunities for improved quality & commercial growth.

You are...

• Experienced in managing & leading a team
• A role model & team player who can lead by example, inspire & develop others
• Capable of managing performance effectively & using your own initiative
• Experienced in working to CQC guidelines, relevant legislation & professional regulations
• Able to undertake investigations & to manage complaints confidently & appropriately.

Why Cygnet? We'll offer you...

• Salary: £35,000pa
• Strong career progression opportunities within the region, including into management roles
• Monthly reflective practice, support with revalidation & CPD opportunities
• Expert supervision & peer support
• Employee referral scheme
• Pension scheme
• "Cycle to Work" scheme & employee discount savings.

Please note, successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference - we want to talk to you.