House Manager

Rosslea Hall Hotel; Helensburgh; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hotel stays discounts

Food & beverage discounts

Job summary

Rosslea Hall Hotel in Rhu, near Helensburgh, is seeking an inspirational and operationally strong House Manager to lead all aspects of hotel operations and ensure exceptional guest experiences alongside strong financial performance.

The role requires strategic leadership, team development, and active involvement in sustainability and stakeholder relationships to uphold the hotel’s friendly hospitality and coastal charm.

Responsibilities

• Provide leadership and overall direction across all hotel departments
• Drive commercial performance through revenue growth and cost control
• Foster a guest-first culture and lead by example in service excellence
• Oversee recruitment, training, and development of hotel team
• Monitor and ensure compliance with health, safety, and hotel standards
• Manage stakeholder relationships, including owners, head office, and partners
• Analyse financial results and implement business improvement strategies
• Ensure operational efficiency and consistently high service delivery
• Champion sustainability, community engagement, and brand reputation

Job description

Nestled on the scenic shores of the Firth of Clyde in the picturesque village of Rhu, Rosslea Hall Hotel is one of the west coast’s most charming and welcoming waterfront properties. Just a short drive from Helensburgh and under an hour from Glasgow, the hotel offers the perfect blend of tranquil coastal beauty and warm Scottish hospitality.

Our elegant 19th-century manor house features 30 comfortable bedrooms, a relaxed yet refined restaurant and bar, and stunning event spaces that host everything from romantic weddings to private celebrations and corporate gatherings.

At Rosslea Hall Hotel, we pride ourselves on being a tight-knit, passionate team that goes above and beyond for our guests. If you’re looking to build your hospitality career in a setting that’s both inspiring and rewarding, this is the place to do it.

We are seeking an inspiring and operationally strongHouse Manager to lead all aspects of hotel operations, ensuring exceptional guest experiences and strong financial performance.

Key Responsibilities:

• Provide leadership and overall direction across all hotel departments
• Drive commercial performance through revenue growth and cost control
• Foster a guest-first culture and lead by example in service excellence
• Oversee recruitment, training, and development of hotel team
• Monitor and ensure compliance with health, safety, and hotel standards
• Manage stakeholder relationships, including owners, head office, and partners
• Analyse financial results and implement business improvement strategies
• Ensure operational efficiency and consistently high service delivery
• Champion sustainability, community engagement, and brand reputation

Our Values

• Transparency | We ensure clarity in communication so that there are no surprises
• Ownership | We think and perform like owners
• Driven | We have a constant desire for improvement
• Investment in our People | We continuously invest in our people to ensure that they are the best that they can be

• Discounted Hotel Stays across our 7H Portfolio
• Discounted Food and Beverage across our 7H Portfolio