House Keeper - Intensive Care Unit (ICU)

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal United Hospitals Bath NHS Foundation Trust in Bath invites applications for an organised ICU Housekeeper. You will keep the ICU clean, stocked, and well-maintained, supporting infection control and patient comfort.

Work with nursing, medical and support staff to ensure smooth day-to-day unit operation. A caring, flexible team player with good IT and communication skills will thrive in this environment.

Qualifications

• Experience in healthcare, hospitality, housekeeping or customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Good organisational skills and attention to detail.
• Understanding of infection prevention and health and safety.
• Experience with stock management and maintaining equipment is desirable.
• Basic IT skills including email and data entry.
• A caring, compassionate and professional approach to patient experience.
• Flexible and willing to learn and adapt to service needs.
• Understanding of confidentiality, dignity and respect in healthcare.

Responsibilities

• Maintain a clean, safe and organised environment within the ICU.
• Manage ward stock, supplies and equipment; ensure items are available.
• Support infection prevention and control standards through cleaning and checks.
• Assist with patient meal ordering, food preparation and hydration support.
• Prepare and maintain patient bed spaces to support flow.
• Carry out equipment checks and coordinate repairs as required.
• Support environmental audits and contribute to service improvements.
• Liaise with departments across the Trust (Portering, Estates, Stores, Hotel Services).
• Provide a welcoming and professional service to patients and relatives.
• Support the multidisciplinary team with non-clinical tasks to free clinical time.

Skills

Healthcare experience

Housekeeping

Communication

Organization

Infection control

Stock management

IT basics

Confidentiality

Patient focus

Team player

Education

General education

Tools

MS Office

Job description

Job Overview

We are looking for a motivated and organised Housekeeper to join our Intensive Care Unit (ICU) team. This is an important role that helps ensure the unit remains safe, clean, well-stocked and organised, supporting the delivery of high-quality care to critically ill patients.

As an ICU Housekeeper, you will work closely with nursing, medical and support staff to maintain ward supplies, manage stock levels, check equipment, support infection prevention and control standards, and help create a welcoming environment for patients and their families. You will play a key role in ensuring the smooth day-to-day running of the unit, enabling clinical staff to spend more time delivering direct patient care.

This is a varied and rewarding role requiring excellent organisational skills, attention to detail, and the ability to work both independently and as part of a multidisciplinary team. You will have a direct impact on patient experience and the efficient operation of the Intensive Care Unit.

Main duties of the job

• Maintain a clean, safe and organised environment within the Intensive Care Unit.
• Manage ward stock, supplies and equipment, ensuring items are available and ready for use.
• Support infection prevention and control standards through regular cleaning and environmental checks.
• Assist with patient meal ordering, food preparation and hydration support.
• Prepare and maintain patient bed spaces to support efficient patient flow and bed turnover.
• Carry out equipment checks, report faults and coordinate repairs as required.
• Support environmental audits and contribute to service improvements.
• Liaise with departments across the Trust, including Portering, Estates, Stores and Hotel Services.
• Provide a welcoming and professional service to patients, relatives and visitors.
• Support the multidisciplinary team with non-clinical tasks, enabling clinical staff to focus on direct patient care.

Working for our organisation

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.

We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!

Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.

Detailed Job Description And Main Responsibilities

We are looking for a motivated and organised individual who takes pride in maintaining high standards and enjoys working as part of a team in a busy healthcare environment.

Key Skills And Experience Include

• Experience working in a healthcare, hospitality, housekeeping or customer service environment.
• Excellent communication and interpersonal skills, with the ability to engage positively with patients, relatives and colleagues.
• Ability to work independently and use initiative while also contributing effectively as part of a multidisciplinary team.
• Good organisational skills and the ability to prioritise competing demands.
• Understanding of the importance of cleanliness, infection prevention and control, and health and safety standards.
• Experience of stock management, ordering supplies and maintaining equipment is desirable.
• Basic IT skills, including email and data entry.
• A caring, compassionate and professional approach, with a commitment to delivering an excellent patient experience.
• Flexible, reliable and adaptable, with a willingness to learn and undertake further training.
• Understanding of the importance of confidentiality, dignity and respect in a healthcare setting

Person specification

Essential criteria

• Good general standard of education
• Basic IT skills, including email, data entry and Microsoft Office
• Experience working in a healthcare, social care, hospitality, housekeeping or customer service environment
• Knowledge of food safety, personal hygiene, health and safety, and infection prevention principles
• Excellent communication and interpersonal skills with the ability to interact effectively with patients, relatives and colleagues

Effective working

Essential criteria

• Ability to work effectively as part of a multidisciplinary team.
• Ability to prioritise workload and manage competing demands in a busy environment.
• Good organisational skills and attention to detail.
• Ability to undertake the physical demands of the role, including standing for prolonged periods, moving stock and equipment, and working within a clinical environment.
• Willingness to learn, undertake training and adapt to service needs

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.

Documents to download

• ICU House Keeper JD (PDF, 326.2KB)
• Join the RUH (PDF, 1.3MB)

Further details / informal visits contact

Name ICU Matron's and ICU Band 7 Team Job title ICU Matron's and ICU Band 7 Team Email address [e-mail] Telephone number 01225825707 Additional information

Informal visits and enquiries are actively encouraged. We would be delighted to discuss the role and provide an opportunity to learn more about working within our Intensive Care Unit. To arrange an informal visit or for further information, please contact the ICU Matron's and Band 7 Team using the details provided.