Hotels Receptionist flexible hours

BaxterStorey; East Hagbourne; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals on shift

Training & development

Pension & life insurance

Perkbox discounts

Employee assistance programme

Cycle to work

Job summary

BaxterStorey is seeking a Hotel Receptionist to support the Abingdon and Didcot locations. You will manage front desk tasks, ensuring a warm guest experience from check-in to check-out, with strong communication across hotel queries.

This zero-hours role includes weekend/evening shifts in rotation. BaxterStorey offers free meals on shift, bespoke training, pension and life insurance, Perkbox discounts, EAP access, and cycle-to-work options.

Qualifications

• The successful candidate must have excellent communication skills.
• Comfortable with using different visitor management systems.
• Ability to prioritise work amid changing circumstances.

Responsibilities

• Handle day-to-day front desk duties at either Ridgeway House Hotel or Cosener's House Hotel, ensuring a great guest experience from check-in to departure.
• Maintain effective communication with hotel queries and provide courteous service.
• Weekend and evening work will be required in rotation with other receptionists.

Skills

Communication skills

Visitor management systems

Prioritisation

Job description

BaxterStorey is looking to employ a Hotels Receptionist to support the locations in Abingdon and Didcot

• Free meals on shift
• Bespoke training and development opportunities
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hotel Receptionistwho strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Hotel receptionistwho thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Job Description

Reporting to the Reception Supervisor and the GM, you will be responsible for the day to day duties on the desks at either Ridgeway House Hotel, or Cosener's House Hotel, ensuring a great guest experience from check in to departure, and excellent communication with hotel queries.

Previous Reception experience in a hotel is beneficial for this role however full training will be given. This is a 0 hours role meaning there will be a requirement for weekend and evening work in rotation with the other receptionists.

Please note this role will cover the two hotels in Abingdon and Didccot so you must be able to get to either hotel for your shift.

Rate of Pay: £13.40 per hour on a flexible working week depending on the level of trade.

Qualifications

The successful candidate must have excellent communication skills, as well as being comfortable with using different visitor management systems, and the ability to prioritise work due to constantly changing circumstances.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.

Join us and bring your unique perspective to our team.