Hotel Staff Housekeeping

Greene King; Lamesley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Career progression across brands

Employee discounts 33%/15%

Employee assistance program

Maternity and paternity policies

Menopause Friendly Employer

Greene King Inns/hotels discounts 50%/

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King, home to Chef & Brewer pubs, is hiring Hotel Staff to ensure the cleanliness, comfort and safety of guest rooms and public areas. You’ll deliver a warm welcome, handle enquiries and keep front of house running smoothly.

Join a team that values service, teamwork and development across brands; enjoy employee discounts, pension contributions and other rewards that recognise your effort. This is a hands-on role in busy pubs where guest experience is paramount.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Job description

you would responsible for maintaining the cleanliness, appearance and comfort of guest rooms and public areas, this role ensures that all areas meet the hotels quality, safety and hygiene standards

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

Qualifications

As a Hotel Staff, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay.
• Make sure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What You’ll Bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.