HOTEL RECEPTIONIST

Platinum Recruitment Consultancy; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Receptionist to join their team in London. The role involves managing guest check-ins and bookings, dealing with enquiries, and ensuring a smooth operation within the hotel. Suitable candidates will have at least a year of experience in a 4-star hotel environment and a friendly, enthusiastic attitude. Immediate availability for at least four weeks is essential.

Benefits

Hourly Rate

Weekly Pay

Qualifications

• Minimum of 12 months hotel experience from a 4Star + background.
• Available immediately for a minimum of 4 weeks.
• Ability to work in the UK.

Responsibilities

• Reception duties including checking guests in and out.
• Taking reservations and dealing with guest enquiries.
• Liaising with departments and handling room charge postings.

Skills

Customer Service

Flexibility

Enthusiasm

PMS Systems Experience

Job description

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• Hourly Rate – Get paid for every hour that you work.
• Weekly pay – You get paid every Friday.
• Working alongside your dedicated consultants who care and value your hard work.

Please note accommodation cannot be provided

Package

From £13.00 per hour depending on experience

What’s involved?

Reception duties will include but not limited to:

• Checking guests in and out
• Taking reservations for room bookings
• Assign rooms (Walk-in’s)
• Dealing with guest enquiries and resolving any customer complaints
• Dealing with postings for room charges, balancing and banking
• Liaising with all departments on a day to day basis

Requirements:

• Minimum of 12 months hotel experience from a 4Star + background
• Flexibility to work on weekends.
• Have a friendly, and enthusiastic attitude.
• Ability to work in the UK. – no sponsorships provided
• Available immediately with no prior commitments including holiday and able to commit for a min. of 4 weeks.
• Ideally have strong PMS systems experience (Opera, Guestline or Protel)