Hotel Receptionist

Harri; Dacorum; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free meals on shift

Flexible shifts

Discounted meals for guests

Job summary

Harri in the United Kingdom is looking for an energetic, hands-on Hotel receptionist to join our fantastic team. You will help create unforgettable guest experiences in a fast-paced, people-focused environment.

Welcome guests, manage bookings and check-in/out with ease, handle payments, and liaise with housekeeping. The role offers competitive hourly pay up to £12.71, flexible shifts, and great training with a clear pathway to General Manager.

Qualifications

• Friendly personality and a passion for hospitality.
• Top-notch communication and a welcoming phone manner.
• Calm under pressure with a flexible schedule and a can-do attitude.

Responsibilities

• Welcome guests and check them in/out with ease.
• Manage bookings, special requests, and room allocations.
• Share local tips and insider recommendations with guests.

Skills

Friendly personality

Communication skills

Booking/payments knowledge

Computer literacy

Organisational skills

Flexible shifts

Tools

Booking systems

POS software

Job description

We’re on the lookout for an energetic, hands‑on Hotel receptionist to join our fantastic team

If you thrive in a fast-paced, people-focused environment, love creating unforgettable guest experiences, and want to grow your career with an award-winning company, then this could be your next big move.

What’s in it for you?

• Competitive salary: Up to £12.71 per hour
• Free meal on shift – fuel your day with delicious food from our kitchen
• Flexible shifts & enhanced holiday – work-life balance matters here
• Up to 50% off meals when dining with up to 6 guests
• 33% off hotel stays across our collection
• Award-winning training with a clear pathway to General Manager
• Wage streaming service – access your pay when you need it
• Salary Extras Portal – discounts at Asda, Aldi, B&Q, H&M, Clarks, Tesco & more, plus Cycle2Work scheme
• Service Awards & Birthday Gift – because you matter
• £1000 refer-a-friend & chef recruitment incentives

A job you can enjoy

As our Receptionist, you will help to create a special atmosphere for guests. You will still be out there on the floor, right at the heart of the action - but you’ll be more than just ‘one of the team’. While the General Manager drives the business, it is you that manages the day-to-day running of the business…

You’ll need to take ownership of problems, and you’ll live by a mantra of ‘always doing the right thing’ – sometimes needing to think outside the box. Supporting the General Manager is a great way to learn the business side of running a pub. It is a chance to develop your skills and gain the knowledge you need to progress your career even further.

We are looking for great people to join us

Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.

What you’ll bring:

• A friendly, confident personality and a genuine love for hospitality
• Top‑notch communication and a welcoming phone manner
• Sharp organisation skills and attention to detail
• Computer savvy with basic booking/payment know‑how
• Calm under pressure, quick on your feet, and always positive
• Flexibility to work evenings, weekends, and holidays

What you’ll do:

• Welcome guests like old friends and check them in/out with ease
• Manage bookings, special requests, and room allocations
• Share local tips and insider recommendations
• Handle payments and keep records spot‑on
• Liaise with housekeeping and the wider team to make stays seamless
• Keep our reception and broader hotel looking as fresh as your smile

It’s an exciting time to join us!

We are growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team