Hotel Receptionist

DDH Recruitment Ltd; Aldeburgh; On-site; GBP 26,000; Full time

Job summary

A recruitment agency is seeking a Hotel Receptionist to join a hotel on the sunny Suffolk Heritage Coast. The candidate will assist in the reception area, handle guest enquiries, and ensure high levels of customer service. Previous reception experience in a good quality hotel is required. This is a permanent position with a salary of £25,400. Accommodation is not provided.

Qualifications

• Previous reception experience in a good quality hotel.
• Ability to work a variety of shifts on a rota.
• Mature and pleasant manner.

Responsibilities

• Assist in day-to-day running of the reception area.
• Answer calls and handle guest enquiries.
• Check guests in and out, taking reservations.

Skills

Reception experience

Customer service

Organizational skills

Team player

Job description

Job title: Hotel Receptionist

Salary: 25,400 GBP

Location: Aldeburgh, Suffolk

Accommodation provided: No

Type of contract: Permanent

Workplace description: Situated on the sunny Suffolk Heritage Coast, this hotel offers modern rooms with picturesque views. Traditional and modern dishes are available, and guests can dine on the terrace or in the gardens during summer. A range of award-winning beers and wines are available. The surrounding area is famous for its music, poetry and literary festivals.

Main duties and responsibilities: You will be required to assist in the day-to-day running of the reception area, answering calls, handling guest enquiries, checking guests in and out, taking reservations.

You will work closely with other hotel departments, especially housekeeping, to ensure rooms are ready for guests to check in.

This is a busy front desk so you must be organized and able to work as a team or on your own initiative, providing a high level of customer service at all times.

Essential criteria: You will have at least previous reception experience within a good quality hotel

Ability to work a variety of shifts on a rota

Have a mature and pleasant manner

Be a team player

Important Notes:

1. Applications should be made by email.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation.

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.