Hotel Operations Leader — Drive Guest Experience & Growth

Millennium & Copthorne Hotels; Greater London; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Bonus

Meals Provided on Duty

Cash Health Plan

Career development

Season Ticket Loan

Uniform provided

Job summary

Millennium & Copthorne Hotels’ The Bailey's Hotel in London is seeking a Hotel Manager to lead our operational teams following an internal promotion. Reporting to the Cluster General Manager, you will oversee day-to-day operations and assist with strategic planning to optimise hotel performance.

You will deputise in the absence of the Cluster GM and focus on delivering exceptional guest service while developing the product and guest propositions to maintain a top position in the London market.

Qualifications

• Experience in hotel management or operations.
• ],

Responsibilities

• Manage the daily operations of the hotel ensuring that the team deliver great hospitality in a warm and friendly environment.
• -

Skills

Guest focus

Team leadership

Communication

Strategic thinking

Coaching

Job description

Millennium & Copthorne Hotels’ The Bailey's Hotel in London is seeking a Hotel Manager to lead our operational teams following an internal promotion. Reporting to the Cluster General Manager, you will oversee day-to-day operations and assist with strategic planning to optimise hotel performance.

You will deputise in the absence of the Cluster GM and focus on delivering exceptional guest service while developing the product and guest propositions to maintain a top position in the London market.