Hotel Night Receptionist

Welcome Break; Oxford; Hybrid; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Meals on shift

Immediate start

Onsite brand discounts

Welcome Break discounts

Incentive schemes

Career progression

Apprenticeships

Holiday allowance

Cycle to Work

Free onsite parking

Uniform provided

Job summary

Welcome Break's Ramada hotel in Oxford is seeking a friendly Hotel Night Receptionist to greet guests, check them in and out, and handle bookings and payments.

You will follow safety procedures, stay calm during busy periods, and work as part of a supportive team with full training provided. Immediate start available with flexible hours and staff discounts.

Qualifications

• Welcoming service mindset and guest-first approach.
• Calm, organised, and professional during busy periods.
• Strong attention to bookings, payments and guest requests.

Responsibilities

• Welcome guests, manage check-ins/check-outs and ensure a great stay.
• Handle bookings and payments, answer calls and guest questions, keep reception tidy.
• Follow health & safety procedures and resolve guest issues quickly and confidently.

Skills

Customer service

Calm under pressure

Organisation

Attention to detail

Bookings & payments

Teamwork

Job description

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Hotel Night Receptionist
Welcome Break, Oxford, Waterstock, Headington, Oxfordshire, OX33 1LJ

Job ID: 129723

Immediate start available | Flexible full-time or part-time hours
Earn up to £13.35 per hour, plus £1 meals on every shift

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break Ramada hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check-ins and check-outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

This role could be a great fit if you:

• Enjoy delivering friendly, welcoming service and helping people feel at ease
• Can stay calm, organised and professional when it gets busy
• Take pride in getting the details right—bookings, payments, and guest requests
• Like working as part of a supportive team and are happy to learn new systems (full training provided)

What you’ll do as a Hotel Receptionist :

• Welcome guests, manage check-ins and check-outs, and make sure everyone has what they need for a great stay
• Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
• Follow health & safety and security procedures, complete checks as trained, and escape guest issues quickly and confidently

What you’ll get as a Hotel Receptionist at Welcome Break:

• £1 meals on every shift
• Immediate start available + overtime if you want it
• 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
• My Welcome Break discounts - savings at hundreds of retailers
• Incentive schemes to reward great performance
• Clear career progression & development opportunities
• Apprenticeship programmes where you can learn and earn at the same time
• Holiday allowance that grows with service
• Cycle to Work scheme
• Free onsite parking
• Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one ofour sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.