Hotel Night Manager

Marriott Bristol Royal; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

The Marriott Bristol Royal Hotel is seeking a Night Manager for their front office night team. This role involves overseeing operations during overnight shifts, ensuring an exceptional guest experience, and assisting with HR-related duties. Candidates should have supervisory experience in hospitality and possess strong customer service skills. Join a leading hotel brand offering world-class training and numerous benefits.

Benefits

World class training programs

Global Hotel discount scheme

Manager Bonus Scheme

Private Medical Insurance

Complimentary Hotel gym/leisure membership

Competitive pay & potential gratuities

Free Parking

Meal on Duty

Qualifications

• Hospitality management or supervisory experience required.
• Well presented with excellent customer service skills.
• Flexibility to work various shifts.

Responsibilities

• Oversee property operations during the overnight shift.
• Resolve any guest or property-related situations.
• Assist with HR duties including payroll and recruitment.

Skills

Customer Service

Flexibility

Supervisory Skills

Job description

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The Bristol
Marriott Royal Hotel has been providing a 4 star luxury experience in
the heart of Bristol for over 150 years, and has an international
reputation for excellence. Marriott’s award winning in house development
program recognizes, nurtures and promotes talent. Benefit from industry
leading training, whilst also having the opportunity to transfer
internationally within the largest hotel network in the world.

We
have an exciting opportunity in our front office night team as a Night
Manager. You will be part of the Marriott family offering outstanding
service to our guests and associates.

Main Duties-

• Serves as the property Manager on Duty and oversees all property operations during the overnight shift
• Ensures that the highest levels of hospitality and service are provided during the overnight shift
• Promoting a welcoming environment
• Represents property management in resolving any guest or property related situation
• Personally assisting in resolving any issues and completing tasks
• Ensure smooth running of financial related duties
• Follow Brand Standards in all aspects of the job role
• Assist in HR related duties including payroll, reviews and recruitment
• To upskill and develop the supervisors and associates

What do you need to apply?

We
look for enthusiasm, ability to adapt, well presented, excellent
customer service skills and flexibility to work all shift patterns. It
is essential you have hospitality reception supervisory or management
related experience. It is also desirable to have night experience but
not essential.

Benefits include;

• World class training programs and opportunity to grow and develop
• Global Hotel discount scheme across all Marriott brands
• Manager Bonus Scheme
• Private Medical Insurance
• Complimentary Hotel gym/leisure membership
• Competitive pay for every hour worked & potential gratuities
• Free Parking
• Meal on Duty
• Discounts and much more…

Marriott is an equal opportunity employer. We believe in hiring a
diverse workforce and sustaining an inclusive, people-first culture. We
are committed to non-discrimination on any protected basis, such as
disability and veteran status, or any other basis covered under
applicable law.