Hotel Manager — Lead Service Excellence & Team Growth

Whitbread; Carlisle; On-site; GBP 19,000 - 31,000; Full time

Benefits offered by this job

Induction & training

Bonus scheme

Pension

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33 days leave

Perks at Work

Job summary

Whitbread is seeking a Hotel Manager for Premier Inn Carlisle Central to lead the hotel team, drive guest satisfaction and uphold brand standards. You’ll oversee Front of House and Housekeeping, manage daily operations and ensure safety and quality across the hotel.

The position offers a competitive salary and an opportunity to grow with the UK’s leading hotel brand. The role emphasizes strong leadership, customer service excellence and the ability to motivate teams while maintaining Whitbread’s

Qualifications

• Previous management experience in hospitality or similar environment leading a team.

Responsibilities

• Lead and motivate our Front of House and Housekeeping teams to ensure outstanding service and comply with brand standards.
• Manage daily hotel operations, including bar and kitchen, to keep us the UK’s number one.
• Understand the bigger picture of the hotel to drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel and maintain high-quality standards.

Skills

Leadership

Customer service

Team management

Job description

Whitbread is seeking a Hotel Manager for Premier Inn Carlisle Central to lead the hotel team, drive guest satisfaction and uphold brand standards. You’ll oversee Front of House and Housekeeping, manage daily operations and ensure safety and quality across the hotel.

The position offers a competitive salary and an opportunity to grow with the UK’s leading hotel brand. The role emphasizes strong leadership, customer service excellence and the ability to motivate teams while maintaining Whitbread’s