Hotel Manager: Lead a High-Performance Guest Service Team

Premier-Inn; Epsom; On-site; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Award-winning induction and training

Bonus scheme, Pension, Share Save

Whitbread Privilege Card 25% off

33 days annual leave

Perks at Work discounts

Job summary

Premier Inn is seeking a Hotel Manager to lead a dedicated team and deliver exceptional guest experiences at Epson Central. You will drive daily operations, ensure safety and uphold Premier Inn standards while fostering a positive, guest-focused culture.

With a proven track record in hospitality leadership, you will mentor staff, optimise service quality, and contribute to a vibrant hotel brand known for value and reliability. Competitive salary and benefits accompany the role.

Qualifications

• Previous management experience in hospitality or similar environment.
• Strong leadership and customer service orientation.
• Excellent team management and communication with a genuine, trust-building approach.
• Commitment to safety and high service standards.

Responsibilities

• Lead and motivate Front of House, Housekeeping, Back of House and Maintenance to deliver outstanding service.
• Manage daily hotel operations including bar and kitchen to deliver top service.
• Understand the bigger picture and drive improvements while spotting commercial opportunities.
• Ensure health and safety standards and oversee food service to maintain high standards.

Skills

Leadership

Customer service

Team management

Communication

Safety and standards

Job description

Premier Inn is seeking a Hotel Manager to lead a dedicated team and deliver exceptional guest experiences at Epson Central. You will drive daily operations, ensure safety and uphold Premier Inn standards while fostering a positive, guest-focused culture.

With a proven track record in hospitality leadership, you will mentor staff, optimise service quality, and contribute to a vibrant hotel brand known for value and reliability. Competitive salary and benefits accompany the role.