Hotel Manager

Grafter; Luton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in the UK is seeking a Hotel Operations Manager to oversee daily operations, manage staff, and enhance guest satisfaction. The role involves financial management, strategy development, and compliance with health standards. This is a short-term position lasting 20 days, starting on 01/07/2025.

Responsibilities

• Manage daily hotel operations and ensure efficiency.
• Supervise staff, providing guidance and feedback.
• Address guest complaints and enhance satisfaction.
• Oversee budgeting and revenue generation.
• Manage hotel booking systems for optimal occupancy.
• Develop strategies to increase bookings and loyalty.
• Ensure compliance with health and safety standards.

Job description

Grafter is hiring for a range of contract and short-term jobs across the UK. We currently have a client looking to fill a role with the following description:

Hotel Operations Manager

1. Manage daily hotel operations: Ensure all departments function efficiently.
2. Supervise and support staff: Provide guidance, training, and performance feedback.
3. Guest satisfaction: Address complaints, resolve issues, and exceed guest expectations.
4. Financial management: Oversee budgeting, cost control, and revenue generation (room rates, services, etc.).
5. Booking system management: Monitor and manage hotel booking systems to ensure optimal occupancy rates.
6. Strategy development: Develop and implement strategies to increase bookings, revenue, and customer loyalty.
7. Compliance: Maintain adherence to health, safety, and cleanliness standards.

You would be engaged, managed, and paid by the employer through the Grafter platform.

Start Date: 01/07/2025

Duration: 20 days