Hotel Manager

Premier Inn; Horsham; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Induction & training

Bonus scheme

Privilege Card 25%

33 days leave

Perks at Work discounts

Job summary

Premier Inn Horsham North is seeking a Hotel Manager to lead our Dream Team and drive guest satisfaction across front of house, housekeeping and maintenance. You’ll shape service standards, mentor your team and ensure safe, smooth daily operations in line with our brand.

You’ll bring proven hospitality leadership, a passion for customer service and a collaborative approach. We offer award-winning training, a generous bonus scheme and extensive staff benefits.

Qualifications

• Previous management experience in hospitality or similar environment.
• Strong leadership and customer-service mindset.
• Excellent team management and communication with a warm approach.
• Commitment to safety and high standards of service.

Responsibilities

• Lead and motivate Front of House, Housekeeping, Back of House and Maintenance to deliver outstanding service.
• Oversee daily hotel operations including bar and kitchen to uphold brand standards.
• Drive improvements and identify commercial opportunities across the hotel.
• Ensure health and safety standards throughout the property.

Skills

Leadership

Customer service

Team management

Communication

Job description

Job title

Hotel Manager – Premier Inn – Horsham North

Salary £31,500 - £34,500

Intro

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success.

As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Location

57 North Street, Horsham, West Sussex

RH12 1RB

Why you’ll love it here

• Award-winning induction and training
• Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What you’ll do

• Lead and motivate our team of Front of House, Housekeeping, Back of House and Maintenance to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards

What you’ll need

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of serviceBe a part of Premier Inn – a Great British business

At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It's about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.