Hotel Manager

Whitbread PLC; Horsham; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Performance-related bonus

Pension scheme

Share Save Scheme

Whitbread Privilege Card

33 days annual leave

Perks at Work discounts

Job summary

Premier Inn Horsham North, part of Whitbread PLC, is seeking a Hotel Manager to lead a guest-focused Dream Team at 57 North Street, Horsham.

You will oversee Front of House, Housekeeping, Back of House and Maintenance, drive daily operations, uphold brand standards, and seek opportunities to improve guest satisfaction while maintaining safety and quality across the hotel.

Qualifications

• Previous management experience in hospitality or similar leading a team.
• Strong leadership and customer service orientation.
• Excellent team management and communication skills.
• Commitment to safety and high service standards.

Responsibilities

• Lead and motivate Front of House, Housekeeping, Back of House, and Maintenance.
• Manage daily hotel operations including the bar and kitchen.
• Drive improvement and identify commercial opportunities.
• Ensure health and safety standards throughout the hotel.

Skills

Leadership

Team management

Communication

Customer service

Health & safety awareness

Job description

Hotel Manager - Premier Inn - Horsham North

Salary £31,500 - £34,500

Intro:

Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK's leading hotel brand, you'll be taking our famous name to more guests, keeping our unique culture alive with your team and using our management experience and skills to make your hotel a success.

As the leader of the hotel, you're responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Location

57 North Street, Horsham, West Sussex

RH12 1RB

Why you'll love it here:

• Award-winning induction and training
• Performance-related company bonus scheme, Pension Scheme and Share Save Scheme
• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What you'll do:

• Lead and motivate our team of Front of House, Housekeeping, Back of House and Maintenance to ensure outstanding service and compliance with our brand standards
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK's number one
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high-quality standards

What you'll need:

• Previous management experience in the hospitality industry or similar environment where you led a team to success
• Strong leadership skills with a passion for customer service
• Excellent team management and communication skills with a warm, genuine approach to people and a capacity to engender trust and win support at all levels
• Commitment to safety and maintaining high standards of service

Be a part of Premier Inn - a Great British business

At Premier Inn, we do hotel jobs differently. Award-winning training. All the support you need to develop. And brilliant career prospects with the UK's biggest hotel brand. It's about giving our own people a great experience, so they give our guests the great all-round experience they expect from us.